Business Analyst IV

Job Announcement

Under general supervision, directs and manages the function of the Northern Virginia Regional Identification system (NOVARIS) requiring the supervision of a team of ten-print and latent fingerprint examiners as well as the NOVARIS system manager. Also requires day-to-day activities in budgeting, financial management, and contract administration, and it also requires infrequent callouts. In addition, coordinates two other AFIS sites in the national capital region.

Requires coordination of regional members to maintain the existing biometric systems and plan for future system design, purchase, and integration of peripheral component devices. Also requires that partnerships be maintained with regional members as well as federal organizations, including coordination with the Metropolitan Washington Council of Governments.

• Provides direction to align technology with organization's strategy, priorities, and business needs;
• Serves as lead system administrator for multiple complex interdepartmental systems in multiple environments on a variety of platforms;
• Develops the processes and policies to ensure compliance with federal and state systems and regulations;
• Serves as agency's point of contact to coordinate and funnel agency's needs and requests through Human Services' centralized IT Strategic Planning Group;
• Oversees the evaluation and redesign of business processes to enhance business functionality and efficiency and to facilitate large-scale change;
• Leads efforts to seek ways of applying new and existing technology to business processes, providing expertise on technical trends and external practices;
• Manages the business process activities for the systems development life cycle for new and/or existing complex systems;
• Manages the development, implementation, interoperability, quality assurance, and security of systems;
• Identifies and maintains key performance measures for business processes associated with technical systems;
• Manages work groups that perform documentation of system requirements and specifications detailing user needs to be utilized by system technical support members;
• Manages staff performing the functional testing process during solution implementation to ensure that they function correctly to serve user needs without compromising other system functions;
• Determines appropriate system life cycle techniques and methods for implementation;
• Supervises the delivery of training classes to user groups;
• Evaluates, prioritizes, and educates others on the technical implications of requested changes and improvements on systems;
• Brokers services with DIT and vendors on behalf of customers;
• Coordinates multi-system solutions to clarify interdependencies so that systems interface seamlessly with each other;
• Communicates with other IT functional areas to apprise them of project status, inform senior management of progress, and keep DIT's technology and service managers aware of user issues needing resolution;
• Stays abreast of technology changes.

• Advanced knowledge of methods, metrics, tools, and techniques of business process reengineering;
• Advanced knowledge of the principles, methods and tools for conducting performance assessments of IT systems, change management theories, and their application in a business environment;
• Advanced knowledge of the procedures for developing technical and operational support documentation and tools for analyzing and developing test and evaluation procedures;
• Advanced knowledge of principles, methods and techniques of information technology assessment;
• Considerable knowledge of interdepartmental and/or countywide processes, procedures, and requirements;
• Considerable knowledge of the capabilities of information technology software, hardware, and network communication technology;
• Considerable knowledge of the capabilities of various computer platforms functioning in centralized, distributed, client server, and stand-alone environments;
• Considerable knowledge of effective processes, methods, techniques to analyze and evaluate business operations;
• Considerable knowledge of effective project management methods, practices and techniques;
• Knowledge of effective supervisory methods, practices, and techniques;
• Ability to manage/administer multiple computer systems in a diverse computing environment;
• Ability to work on problems of diverse scope where analysis requires a comprehensive understanding of hardware/ software systems solutions;
• Ability to manage both small and large long and short-term projects under project timeline and resources;
• Ability to write computer program operating instructions;
• Ability to write effectively, including technical writing;
• Strong analytical and conceptual skills with a demonstrated track record in new concept development for various projects and complex technical plans;
• Ability to understand how IT affects an organization and ability to link it to redesigned business processes;
• Ability to work cooperatively with…