IT Service Technician

Under the general supervision of the Manager of Information Services, works in conjunction with IS Staff and shares responsibility for the installation, configuration, system management and operation of Client hardware and software for Kings Dominion. Provide Tier 1 support for associates and technical staff. Performs other related duties as assigned to support an effective Network for the Associates of Kings Dominion.

This position has a starting wage of $18.00 an hour, plus the fun benefits of free park entry for yourself, the opportunity to earn admission tickets for your friends and family, as well as awesome employee appreciation events!

You will be responsible for supporting day-to-day information technology (IT) operations for Kings Dominion. You will be assisting system administrators with providing systems support for end users. You will complete support tasks for hardware devices and software packages, help with installation setups, and POS systems. You will work on removing security threats and malware from our systems.

• Ability to effectively communicate to end users and work in a team environment.
• Ability to demonstrate working knowledge of personal computer in a Windows environment
• Knowledge PC hardware and components including processors, mother boards, accessories, cards, peripherals.
• Knowledge of PC application software including word processing (MS Word), spreadsheets (MS Excel) and E-Mail (MS Outlook).
• Knowledge of PC operating systems - such as Windows 7, 8,10, and 11.
• Driver's License
• On the job training will be given, Current or past study in computer science, information technology, or a related field is not required for this position, but would be a plus