Sr. Solution Consultant - ServiceNow Pre-Sales

RGP is currently seeking a Sr. Solution Consultant for Pre‑Sales support to join our Service Now practice. The role will be responsible for supporting client sales meetings, developing sales proposals including project scoping, sizing, resource plans and the configuration and delivery of product demonstrations for Service Now's product solutions to convey the business value of the platform and products. The candidate must possess a strong understanding of Service Now products, platform and capabilities and be able to speak in detail to how they deliver on business value for clients.

Up to 50% billable hours may be required as a hands‑on Technical or Functional Consultant on project‑based and/or managed support client work.

• Assist the business development team to successfully close new business
• Point person on pre‑sales pitches and joint pursuit teams
• Define, solution and size project proposals according to standards and effective strategies
• Lead demonstrations to illustrate business value of the platform and products
  • Advise customers on industry and Service Now best practices
• Prepare client tuned proof of concepts and proof of value demonstrations leveraging DEMOHUB Partner Demo Instances
• Interface with Service Now technical product teams as needed
• Subject Matter Expertise on Service Now platform and product solutions
• Identify improvements, new capabilities, industry trends and competitive landscapes
• Achieve Service Now Practice and Individual KPI’s and Metrics as defined

• Minimum 5 years demonstrated pre‑sales solution consulting experience preferably with Service Now
• Minimum 5 years demonstrated deep functional and technical experience in Service Now implementations
• Demonstrated ability to influence and consult (providing options with pros, cons and risks) around key technical decisions during pre‑sales pursuits
• Demonstrated experience in client-facing, technical consulting and advising roles
• Excellent oral and written communication skills with the ability to present and explain technical information in an articulate manner
• Strong attention to detail and creative problem‑solving skills an absolute essential
• Ability to understand and interpret business needs and identify appropriate business and technical solutions to meet those needs
• Degree or equivalent, preferably in Information Technology, Computer Science or Engineering disciplines
• Sense of urgency, eagerness and a strong desire to expand Service Now knowledge
• Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
• Proven record of successfully managing business relationships

• Product
  
  Certifications:
  
  CIS‑ITSM, CIS‑CSM, CIS‑HRSD, CSA, CAD
• Knowledge of Partner Portal, Now Learning and ability to leverage content and features

• Base Pay Range: $130,000 - $190,000/yr.
• Other Compensation:
  Incentive Compensation
• All Compensation is commensurate with employee qualifications, experience, and other factors including geographic location, market and operational factors.
• Benefits:
  Medical, Dental, Vision, Life insurance, Disability insurance, 401(k) savings plan, Employee Stock Purchase plan, Professional development program, Paid Time Off, 8 Paid Holidays, Paid Sick Time (in geographies where legally required)

At RGP, we’re creating a future where businesses produce their best work without constraints. We’ve built a global network of over 2,600 experts across four regions, providing a comprehensive suite of solutions across on‑demand talent, next‑generation consulting, and outsourced services to support organizations at every stage of their growth journey. Trusted by Fortune 100 companies and emerging disruptors alike, we challenge conventional ways of working, drive growth, and pave the way for long‑term success through bold innovation and fearless collaboration.

Our values guide everything we do and strengthen our commitment to people. By combining smart processes, human‑centered design, and advanced technology, we celebrate our team’s excellence and ensure we grow together. We believe in the power of continuous learning and development to drive both individual and organizational success. It’s time to rethink how work gets done. Dare to Work Differently® with RGP.

RGP is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information, veteran status, or any other legally protected trait and encourage all applicants to apply.

Mid‑Senior level

Full‑time

Consulting, Information Technology, and Sales

Business Consulting and Services

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