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Guest Communications Specialist – Resort PBX & Concierge

Job in Hot Springs, Bath County, Virginia, 24445, USA
Listing for: Omni Hotels & Resorts
Full Time position
Listed on 2026-03-05
Job specializations:
  • Hospitality / Hotel / Catering
    Customer Service Rep
  • Customer Service/HelpDesk
    Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
Location: Hot Springs

A leading hospitality organization in Hot Springs, Virginia is seeking a PBX Operator to assist guests and associates with communication needs. Responsibilities include answering calls, directing inquiries, and ensuring excellent customer satisfaction. The ideal candidate should possess a high school diploma and prior experience in a similar role. Strong customer service skills, problem-solving abilities, and familiarity with hospitality software are preferred.

This is a full-time position located on-site and offers a vibrant work environment.
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