Housekeeping Supervisor

Housekeeping Supervisor

Job Location s: US-VA-Hot Springs

Requisition :

# of Openings: 2

Category (Portal Searching): Housekeeping

Location: The Omni Homestead Resort & Spa

The Omni Homestead Resort & Spa is a four-season resort located in the Allegheny Mountains of Virginia. We offer guests Southern hospitality with experiences including dining, golf, spa, winter sports and family and corporate activities. We foster a culture of respect, gratitude and empowerment. If you are friendly, motivated, and enjoy serving others, this may be your perfect match.

Job Description

To ensure that the cleaning and servicing of guestrooms meet the Omni standards.

• Inspects the cleaning and servicing of guestrooms. Completes a minimum of two inspection forms for stayover or departure daily.
• Assigns special assignments as directed by the Director of Housekeeping.
• Conduct daily conversations with GRA in assigned areas and ensure all necessary rooms in assigned areas are completed.
• Walk the pick-up and vacant clean rooms that are left from the previous night and communicate the status to the office coordinator.
• Reports on any repairs or discrepancies in guest rooms. Follow up with housekeeping management on delays with repairs or deficiencies in guest rooms.
• Ensures that all GRAs have appropriate supplies and linens.
• Ensures line-level staff are in proper uniform and are abiding by the grooming policy.
• Assists in the cleaning of guest rooms when necessary.
• Ensures that the GRA's housekeeping cart is neat and well organized.
• Ensures that linen closets on guest room floors are in good condition.
• Walk section by end of day to make sure hallways are clear of trash and linen.
• Any other task assigned by management.

• Must have at least 1 year of prior supervisory/coordinating experience in Housekeeping.
• Ability to maintain 4-Diamond level cleanliness standards.
• Ability to work with management on special projects.
• Strong attention to detail with a sense of urgency as required.
• Property Management System such as OPERA experience is a plus.
• Bilingual is a plus.
• Must be able to lift a minimum of 50 lbs.
• Must be able to push or pull a minimum of 75 lbs.
• Must be able to communicate via radio and phone as needed.
• Ability to work all shifts with open availability, including weekends and holidays.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster and its supplement are available; EEOC information and OFCCP Pay Transparency policy statements can be found through the company's official channels. If you are interested in applying and need special assistance, please contact applica