Supervisor, F&B-NonEx

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Pay Range – The Rose Gaming Resort is a $480 million gaming and entertainment complex located alongside I‑95 in Dumfries, Virginia. The resort features a luxury hotel, eight bars and restaurants, meeting and event spaces, 50,000 + sq ft gaming area, over 1,650 historical horse racing machines, and more than 80 acres of green space. It generates an estimated $35.5 million in annual tax revenues and employs over 500 team members.

Title: Supervisor, F&B-Non Ex
Requisition #: 2916
Location: Dumfries, VA, US, 22026
Property: The Rose Gaming Resort

The F&B Supervisor is responsible for the successful operation of restaurants and bar outlets, ensuring guests have a favorable experience, while complying with company policies and applicable regulations.

• Supervise and coach the Food & Beverage team.
• Delegate duties and assign responsibilities.
• Enforce company service standards and coaching measures, focusing on training and development.
• Ensure safety and security of employees and customers, reducing loss time injuries.
• Maintain quality of food and beverages, taking corrective actions when necessary.
• Assist with the recruitment process and manage performance reviews.
• Support team development and participate in hiring, coaching, retention, and termination processes.
• Review marketing/promotions and F&B activities with team members.
• Oversee cleaning and side‑work standards and equipment maintenance.
• Monitor staffing levels to meet budgeted employment.
• Identify business needs and implement solutions.
• Address customer complaints promptly, building strong guest relationships.
• Help manage the Food & Beverage budget and uphold operating margins.
• Collaborate with F&B leadership to develop and implement operating standards.
• Deliver consistent, service‑oriented guest experiences.
• Provide project leadership as assigned.
• Meet with departmental directors and managers as necessary.
• Demonstrate #Add Life culture in all guest and coworker interactions.
• Train and orient new employees.
• Other duties as assigned.

• Work hands‑on 90% of the time on the floor.
• Maintain confidentiality, integrity, and professional attitude.
• Build interpersonal relationships with team and public.
• Excel in verbal and written communication.
• Assume overall responsibility for performance.
• Detail oriented with strong organizational and time‑management skills.
• Leadership and communication proficiency.
• Self‑motivated with analytical skills.
• Knowledge of menu development, costing, labor management, food trends, and restaurant operations preferred.
• Proficient with Microsoft Excel, Word, Micros, and Stratton Warren or comparable inventory systems.
• Availability to work weekends, holidays, and nights.

High school diploma or GED, or one to two years of related experience and/or training, or an equivalent combination of education and experience.

Virginia Racing Commission License
Serv‑Safe

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.

Churchill Downs Incorporated is an inclusive and fun place to work. We celebrate unique approaches and viewpoints, value diversity, and foster continuous learning and growth. Innovation thrives through mutual respect and collaboration, inspiring our team members towards shared vision and achievement.