Extended Stay America Newport News - Yorktown - Front Desk Agent
Listed on 2026-01-12
-
Hospitality / Hotel / Catering
Event Manager / Planner, Front Desk/Receptionist
Job Description
Extended Stay America Newport News / Yorktown - Front Desk Agent. Address: 200 Cybernetics Way, Yorktown, VA 23693
Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check‑ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.
KEYSKILLS/RESPONSIBILITIES
- Guest Service Superstar: You bring the warm vibes and top‑tier service that make guests feel right ther it’s a quick question or a big request, you’re all about making their stay unforgettable.
- Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
- Quick‑Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
- Multitasking Marvel: Juggling reservations, check‑ins, check‑outs, and financial details? No problem. You keep it all organized and running like clockwork.
- High school diploma or equivalent; experience in a hotel or related field preferred.
- Familiarity with hotel management software and Microsoft Office suite.
After an initial waiting period, those hired into full‑time positions are eligible for a competitive benefits package that includes the following:
- Daily Pay (ask your Recruiter for more details)
- Medical, Dental, and Vision Coverage
- Short‑Term and Long‑Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401(k) Retirement Plan
Extended Stay America – Newport News - Yorktown:
This is a new addition to the Extended Stay America family. Conveniently located 20 minutes from the city of Yorktown, this Extended Stay America hotel is perfect for a long fishing trip in the York River. Book with Extended Stay America for short stays, long stays and even temporary housing.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).