Night Guest Attendant

Night Guest Attendant at Hotel Management and Consulting, Inc. in Wood Spring Suites, Yorktown, VA.

About the Role: Hotel Management & Consulting seeks a positive, professional, and problem‑solving Night Guest Attendant. In this highly visible customer service role, you will be the face of our property and the first point of contact for our guests. This position is primarily an overnight shift requiring independent work.

• Property inspections to ensure safety and security.
• Guest services – checking in and checking out guests after hours, providing excellent customer service and addressing any guest needs.
• Laundry duties – washing, drying, folding, organizing linens and towels, maintaining a clean laundry area.
• Cleaning & maintenance – vacuuming, dusting, sanitizing public areas, stocking supplies, performing room preps for any rooms housekeepers couldn't clear during day shift.
• Emergency procedures – follow property emergency procedures and ensure security needs are met.
• Other duties as assigned.

• Minimum one year in customer service; hotel operations experience preferred.
• Proficient computer skills.
• Excellent communication skills.
• Strong organizational, time management, and problem‑solving skills.
• Proactive problem solving.

• Tasks involving kneeling, squatting, standing, sitting, bending, twisting for long periods.
• Ability to lift, push, pull up to 20 lbs regularly, occasionally up to 50 lbs.

• Hourly rate: $15.00 - $17.00, dependent on experience.
• Daily Pay access – flexible pay options.
• Medical, dental, vision benefits for full‑time employees.
• Employee assistance program.
• Career growth opportunities.

Hotel Management and Consulting, Inc. reserves the right to modify, change, or apply this job description in any way the company desires. This job description does not constitute an employment contract and the employment relationship is se job requirements may be changed to accommodate qualified disabled individuals.

We provide equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, status as a parent, national origin, age, disability, political affiliation, military status, or other non‑merit‑based factors. The company complies with all employment laws and participates in E‑Verify when required. We maintain a drug‑free workplace.