Patient Access Representative Senior - Short Pump Pavilion - Rotating

Location: Short Pump

Patient Access Representative Senior - Short Pump Pavilion - Rotating page is loaded## Patient Access Representative Senior - Short Pump Pavilion - Rotating locations:
LOC
100206 Short Pump Pavilion time type:
Full time posted on:
Posted Todayjob requisition :
R41066  $1,000 Sign On Bonus for offers accepted by February 28, 2026. Terms and Conditions apply      A Patient Access Senior Representative demonstrates strong customer service orientation while handling all business functions in an assigned area to include reception, scheduling and registering patients for appointments and/or procedures.
The Patient Access Senior Representative greets patients; secures the appropriate patient information; ensures that registration data is correct and accurate; validates insurance eligibility, enters information into appropriate systems and collects co-pay (if applicable), and assists with financial counseling and financial clearance, as necessary.
The Patient Access Senior Representative performs all aspects of the Patient Access Rep position as needed.

Licensure, Certification, or Registration Requirements for Hire: N/ALicensure, Certification, or Registration Requirements for continued employment: N/AExperience

REQUIRED:

Minimum of one (1) year of previous patient scheduling/registration work experience in a healthcare setting.

Strong customer service skills and patient/customer centered focus in positive manner in all situations.

Experience PREFERRED: N/AEducation/training

REQUIRED:

High school diploma or equivalent

Education/training PREFERRED:

Associates or Bachelor’s Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field from an accredited program

Independent action(s) required:

Able to cross cover all Patient access functions within the department and/or clinic.

Functions in a self-directed manner to accomplish routine activities.

Responsible for orienting and training new hires to service area.

Notifies supervisor, immediately, of issues involving violation of VCUHS policies or procedures.

Job duties may include the access to and/or contact with medications and related supplies.

Supervisory responsibilities (if applicable):

Provides training, mentorship, and assists in onboarding of new members on the team.

Additional position requirements:

Depending on the assigned area, may be required to work off-shifts and/or weekend and holidays.

May be considered part of essential staffing, depending on the assigned area.

Age Specific groups served: N/APhysical Requirements (includes use of assistance devices as appropriate):

Physical - Lifting less than 20 lbs.

Activities:

Prolonged sitting, Walking (distance)
Mental/Sensory:
Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking

Emotional:
Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change

Rotating

EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
#J-18808-Ljbffr