Mortgage Loan Officer

Overview

Mortgage Loan Officer - Kiln Creek Office
Yorktown, Virginia
1st Advantage Federal Credit Union is currently seeking a full-time Mortgage Loan Officer to support our Mortgage department in our corporate office in Yorktown, Virginia. The scheduled hours are Monday through Friday from 8:30 a.m. to 5:00 p.m.

The Mortgage Loan Officer will continually identify, develop, and maintain a qualified network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities. Respond to member inquiries and referrals generated from personal contacts and from other 1st Advantage business channels. Conduct interviews with prospective borrowers to analyze financial and credit data, determine financing objectives, advise members of product/pricing policies and guidelines, and gather any additional required information.

Ensure exceptional member service by maintaining thorough knowledge of lending programs, policies, procedures and regulatory requirements, and demonstrate a commitment to professional ethics, complying with all Federal and State compliance policies.

1st Advantage Federal Credit Union has been serving members in the Hampton Roads community since 1951. We provide financial products and services that help members get ahead, while volunteering our time and resources to civic organizations and nonprofits that share our mission to improve life for each other. Be part of something special. Join 1st Advantage as a colleague and support our community members.

We offer market competitive compensation and a generous benefit package:

• Dollar-for-dollar matching 401(k) plan to 4% of earnings
• Choice of three medical plans
• Flexible Spending Accounts
• Health Savings Accounts
• Choice of two Dental plans
• Vision
• Basic Life & AD&D Insurance – no cost
• Optional additional life insurance for colleagues, spouses, and children
• Long-term Disability Insurance – no cost
• Short-term Disability Insurance – no cost
• Employee Assistance Program – no cost
• Critical Illness, Accident, and Hospital Indemnity Plans
• Generous paid time off accrual program
• 11 Paid holidays
• Pre-paid legal services
• Pet Insurance
• Discounts on consumer loans and mortgages, increases on savings products, and much more!

To be considered for this opportunity, please submit your fully completed application and resume through our website.

• Ensures exceptional customer experience by overseeing loan process from origination to close and providing ongoing communication to members and business partners.
• Prospects new mortgage lending opportunities. Meet with members as necessary during various stages of the loan process.
• Achieves production goals as established by 1st Advantage.
• Develops and maintains a successful relationship with internal and external business referral sources.

• Production will be reviewed at least semi-annually and is expected to be $500,000 per month on average. Colleague performance and success in the Mortgage Loan Officer role will be dependent upon meeting or exceeding this production level.
• Develop Business Referral Network through marketing, cold calling, prospecting and networking activities.
• Meet with prospective borrowers. Review/analyze financial data and determine borrower financing objectives and goals.
• Present appropriate 1st Advantage products and programs and explain guidelines. Inform of pricing and lock rate as required.
• Collect supporting loan documentation as required and provide complete package for approval within required time frames.
• Identify appropriate opportunities to sell additional products.
• Maintain current and thorough knowledge of all lending programs, policies, procedures and regulatory requirements.
• Attend and complete all 1st Advantage required training.
• Proactively demonstrates the 1st Advantage FCU core values of accountable, adaptable, driven, dependable, and fun.

Experience: One year to three years of similar or related experience.

Education: (1) A two-year college degree, or (2) completion of a specialized certification or licensing, or (3) completion of specialist training courses conducted by vendors, or (4) job-specific skills acquired through an apprenticeship program.

Interpersonal

Skills:

Work involves extensive personal contact with others inside and/or outside of the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.

Other

Skills:

Strong computer skills including a fundamental understanding of MS applications, and experience utilizing laptop technology for communication purposes. Solid time management skills and the ability to organize, prioritize, and perform multiple tasks simultaneously. Ability to communicate clearly and effectively, both verbally and in writing, across a variety of audiences. Ability to analyze and…