Branch Support Manager

Location: Richmond

About this role:

Wells Fargo is seeking a Branch Support Manager in Wealth and Investment Management as part of Wells Fargo Advisors. Learn more about the career areas and business divisions at

In this role, you will:

* Serve as the initial point of contact for operational, service and technology inquiries from Financial Advisors, the branches, and other Support Center associates

* Act as a liaison between Market Leaders, Branch/Area Managers, the Brokerage Support team, and Client Associates in various aspects of operations, compliance, and technology

* Collaborate with the Brokerage Support Manager and other support team members, as projects require, ensuring consistent and efficient execution of the firms Operational, Compliance policies and procedures

* Be responsible for execution of various approvals for the Support team including supervisory review and approval of operational transaction requests such as asset movement, account maintenance, order errors, document approvals and various remediation projects

* Be responsible for onboarding, training, recognition, engagement, and development of new and existing Client Associates within designated markets

* Support firm goals to drive adoption around key CRG ease of doing business initiatives across the market

* Ensure Client Associates are trained in key CRG ease of doing business initiatives

* Visit branches across the Market to oversee operational/support practices and coach on operational risk

Required Qualifications:

* 4+ years of Financial Services Industry experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

* US Only:
Successfully completed Financial Industry Regulatory Authority (FINRA) Series 7 and 63 or 7 and 66 examinations (or FINRA recognized equivalents) sufficient to qualify for immediate FINRA registration

Desired

Qualifications:

* 1+ years of leadership experience

* Successfully completed FINRA Series 9/10 to qualify for immediate registration (or FINRA recognized equivalents)

* Familiarity with Support Center model

* Knowledge and understanding of branch exams and regulatory requirements from an operational support perspective

* Strong client service skills

* Strong attention to detail and accuracy skills

* Effective organizational, multi-tasking, and prioritizing skills

* Strong verbal, written, and interpersonal communication skills

Job Expectations:

* US only:
Obtaining and/or maintaining appropriate FINRA license(s) is required for ongoing employment in this position. FINRA Series 65 or 66 examinations or equivalent must be completed within a 90-day time period if not immediately available to transfer upon hire. FINRA recognized equivalents will be accepted. This will be communicated at time of offer acceptance. Compliance with state law registration and licensing requirements is mandatory.

In addition to state registration and licensing requirements, specific product licenses or SAFE licensing may apply. Additional requirements include meeting enhanced financial fitness and criminal background standards. Wells Fargo will initiate the FINRA licensing review process at the time of offer acceptance. For specific FINRA qualification exams obtained after 9/30/2018, the Securities Industry Essentials (SIE) exam co-requisite is required.

* This role requires a FINRA supervisory license and may require working in the assigned office location for at least one year from the hire date. Any supervisory role employee holding a FINRA supervisory license, who has answered affirmatively to certain Form U4 Section 14 regulatory questions/disclosures, will be ineligible to work from a location other than their assigned office location.

* Specific compliance policies may apply regarding outside activities and/or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process.

* This position is not eligible for Visa sponsorship.

* Ability to travel up to 20%.

This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents.

Posting Locations:

* 208 Golden Oak Ct, Reflections - Virginia Beach, Virginia 23452

* 999 Waterside Dr Ste 1800 - Norfolk, Virginia 23510

* 1021 E Cary St - Richmond, Virginia

* 10 S Jefferson St - Roanoke, Virginia 24011

Posting End Date:

1 Feb 2026

* Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity…