Csa/Market Specialist
Listed on 2026-01-27
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Entertainment & Gaming
Customer Service Rep
Location: Scottsville
Company Description
Whisper Hill Farm is a certified organic vegetable farm located in beautiful Scottsville, Virginia. Entering our 17th season, we intensively grow 5 acres of certified organic vegetables. You can find our seasonal harvest, from vibrant greens to delicious tomatoes, through our convenient credit-based CSA program and local farmers' markets in the Charlottesville area.
We are committed to sustainable and responsible farming practices. Our fields use healthy ecological methods—including crop rotation and cover crops—while proudly avoiding all synthetic fertilizers, pesticides, herbicides, and GMOs. This commitment ensures our produce is fresh, flavorful, and healthy for both our customers and the local ecosystem.
At the core of our operation is a strong set of values: hard work, efficiencies, diversity, inclusion, and equity. We strive to create a welcoming and fair environment for everyone who interacts with our farm.
Job DescriptionCSA & Market Specialist
We are seeking an organized, customer-focused, and dynamic individual to manage our mid-week market and CSA pick-up. The CSA & Market Specialist will be the primary liaison between the farm and its customers, overseeing logistics, customer relations, and sales execution for both our CSA program and local farmers' market presence.
Key Responsibilities and Duties- CSA Program Management
- Member Relations:
Serve as the primary contact for all CSA member inquiries, fostering a welcoming and positive experience. - Logistics & Distribution:
Coordinate packing, setup, and operations of CSA distribution at our mid-week market. - Administration:
Manage member accounts, track sign-ups, update CSA ledgers, and coordinate communications (newsletters, harvest updates, announcements).
- Member Relations:
- Farmers Market Management
- Sales & Merchandising:
Manage the end-to-end market experience, including booth displays, quality control of produce, inventory management, and maximizing sales. - Customer Engagement:
Engage actively with market shoppers, share the farm's story, answer product questions, and encourage repeat business and CSA sign-ups. - Logistics & Operations:
Handle all market finances (cash/credit transactions) and ensure smooth setup and breakdown. - Data & Reporting:
Track sales data, market trends, and customer feedback, reporting insights back to farm management to inform future crop planning and pricing.
- Sales & Merchandising:
- Previous experience in customer service, retail sales, or an agricultural setting is highly preferred; experience with the CSA model is a significant advantage.
- Strong organizational and time management skills, with the ability to manage multiple concurrent tasks and prioritize effectively.
- Excellent interpersonal and communication skills, both written and verbal.
- Must be comfortable performing physical labor, including standing for long periods and repeatedly lifting up to 50 lbs in all weather conditions.
- Proficiency with POS systems, email, and basic data entry (Excel/Google Sheets) is required.
- Driver's license required to fulfill job duties.
- A strong interest in organic agriculture and a commitment to the farm's values of hard work, diversity, and equity.
- Salary:
Competitive and commensurate with experience and qualifications, starting minimum of $3,500 per month. - Alternative Compensation:
Hourly rate of $20/hr. - Benefits:
Unlimited access to fresh farm produce. Opportunities to gain exposure to other sustainable farms through the local CRAFT network.
Please apply through our application portal.
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