CLASS Observation Specialist

Company Overview

Do you enjoy making a difference in a child's life, transforming education, and evolving learning? Come join Teachstone, the interaction company! Teachstone was founded in 2008 to deliver the Classroom Assessment Scoring System (CLASS) nationwide and around the globe. Developed through years of research, the CLASS observation tool measures the interactions between teachers and children, which have been shown to drive learning and lifelong achievement.

Teachstone helps organizations conduct classroom observations and provides professional development so that teachers improve and children learn more. Our online subscription service, my Teachstone, simplifies CLASS implementation by combining observation data with a robust library of CLASS resources and professional development.

At Teachstone, everything we do is about improving the ways teachers interact with their students. We train coaches and observers, build and deliver online support programs, design professional development— all of it grounded in one proven fact: the interactions teachers have with students have a lasting impact on their academic and developmental success. By helping educators describe, measure, and improve their interactions and relationships with students, Teachstone is transforming education nationwide, one interaction at a time.

Teachstone is looking for a creative and organized collaborator to join the Observation Services team as a CLASS Observation Specialist. You are someone who possesses excellent customer service and people skills, a high attention to detail, and enjoys working in a fast‑paced team‑oriented environment. Daily responsibilities include conducting CLASS observations (in‑person, remote live, and/or video), completing audits of CLASS data and written feedback reports, providing reliability support for CLASS observers, and conducting CLASS training on various age levels.

This role may require up to 75% travel within the region assigned and may require overnight travel and/or weekend travel.

• Provide CLASS reliability support to CLASS observers
• Conduct CLASS Observation Trainings for contracted observers serving the Observation Services Team
• Develop and support strong working relationships with observers and other team members
• Support with CLASS written feedback audits
• Conduct in‑person and video CLASS observations, including post‑observation data entry
• Complete ongoing fidelity checks, including calibrations
• Work collaboratively with the Director, Observation Services Managers, and other project team staff, as needed, to support consistent service delivery and achieve project goals and department KPI's
• Assist project team with day‑of site communications (emails and phone calls), by serving as liaison between sites and project team
• Document efficiencies for conducting observations
• Support various observation projects simultaneously
• Other duties as assigned

• Bachelor's degree in a relevant field, Child Development or Education preferred or an equivalent combination of education and experience
• Strong Knowledge of and experience with the CLASS methodology required
• CLASS certification in Pre‑K, Infant & Toddler tools
• Experience in presenting educational materials and/or facilitating training for adults preferred
• Excellent Excel and Google Sheet skills; proficient in using standard Google office software such as Gmail, Google Docs, Sheets, and presentations
• Fluency in English required, Spanish fluency preferred
• Excellent interpersonal skills, including a professional and diplomatic demeanor
• Excellent communication skills, including written, verbal, and listening
• Ability to prioritize and manage competing priorities and changing expectations
• Enjoy working in a highly collaborative, fast‑paced, team‑based environment
• Think at both a big‑picture and detailed level
• Experience with Learning Management Systems (i.e., Canvas) is a plus
• Comfortable working in person, in the cloud, etc.

• Knowledge of and experience with the CLASS methodology
• Multilingual
• Experience with Slack, Google Mail, Air Table, Asana, and Toggl

• Fair,…