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Customer Support & Logistics Assistant
Job in
Powhatan, Powhatan County, Virginia, 23139, USA
Listed on 2026-03-05
Listing for:
Molly Maid
Full Time
position Listed on 2026-03-05
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Title:
Customer Support & Logistics Assistant
Schedule:
Monday - Friday, 7:00 AM - 4:00 PM (Full-Time)
Starting Pay: $17.00 per hour
Stability Bonus: $500 bonus at your 6-month mark.
Are YOU the "Fixer" people count on?
Are you tired of retail or restaurant hours? Get a stable, Monday-Friday schedule and join a local team where you actually matter. We are looking for a reliable Customer Support & Logistics Assistant who takes pride in helping customers and keeping our daily calendar on track.
The Mission: 80% People, 20% Logistics
In this role, your primary mission is to be the voice of our company. You aren't just answering phones; you are owning the customer experience.
- 80% Customer Support:
You handle incoming calls, resolve issues with empathy, and make sure every client feels heard and helped. You don't just take messages-you find solutions. - 20% Logistics & Scheduling:
You assist with "Schedule Tetris." When things change last minute, you help update our daily routes to ensure no customer is left behind.
- 7:00 AM Team Launch:
You are the first one in. You help get our cleaning teams ready, equipped, and out the door by 7:30 AM. - Issue Ownership:
You take 100% responsibility for incoming requests. Whether it's a booking question or a service concern, you own the outcome. - Data Accuracy:
You enter all notes and schedule updates into our CRM with 100% precision.
- Experience:
Minimum 2-5 years in a fast-paced environment (Retail/Restaurant Lead, Medical Front Desk, or Office Support). - Reliability:
You are an early bird who is never late. Our teams and customers depend on you to start the day. - The "Rock" Mentality:
You stay calm when phones are ringing and can handle multiple tasks without getting stressed. - Requirements:
Valid Driver's License, clean driving record, and ability to pass a comprehensive criminal background check.
- Stable
Schedule:
M-F, 7:00 AM - 4:00 PM. No weekends. No nights. - Work-Life Balance:
When you leave at 4:00 PM, you're done. No "on-call" shifts or late-night stress. - Growth:
We want you to grow with us! We provide clear training and pay increases as you master the role. - Supportive Team:
You'll work in a small, friendly office where we value your work.
We are looking for our next "Fixer" to join the team and be ready for a Monday, February 16th start date. We move fast for the right person. If you are a reliable professional who takes pride in great customer service and is ready for a stable career change, hit Apply Now to be considered for an immediate virtual interview!
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