Front Desk Clerk

The opportunity

Delaware North Parks and Resorts is hiring seasonal Front Desk Clerks to join our team at Skyland Lodge in Shenandoah National Park, Virginia. As a Front Desk Clerk, you must be friendly, outgoing, and customer‑service focused when addressing guests, so making a great impression is key. If engaging with guests is your forte, your next career move has arrived; apply now join our team.

$16.00 – $16.00 / hour

Information on our comprehensive benefits package can be found at

• Weekly pay
• Free shift meal for local team members, or free daily meals available for team members in employee housing
• Employee discounts – 30% off most items
• Training and development with opportunities for internal mobility and growth, including the chance to work at our other locations nationwide

Note:

Additional benefits, including insurance and vacation, are available for eligible year‑round positions at other Delaware North properties.

Looking for a new adventure? Be part of a tight‑knit team fortunate enough to live and work in the natural wonder of Shenandoah National Park. With a great work/life balance, you can spend your time off exploring the over 500 miles of hiking trails.

• Low‑cost, recently updated dormitory housing available for $100/ week, including utilities and wi‑fi, and free daily meals available for individuals who reside 50‑plus miles from their worksite
• Free rides to Luray for team members living in employee housing
• Shared fire pit area for use in the dorm area
• Meet guests and fellow team members from around the globe
• Tons of outdoor activities, including camping, rock climbing, rappelling, cycling, fishing, and horseback riding

• Greet and register guests via a centralized registration system and coordinate with housekeeping as needed
• Manage cash and credit card transactions while keeping accurate paperwork
• Resolve small guest issues immediately, delivering items to guests as needed
• Monitor and balance the daily figures, post room and tax charges on guest accounts

• Good interpersonal communication skills in person and by phone and previous customer service experience is beneficial
• Ability to multitask, function in a professional manner under pressure from guests and supervisors
• No high school diploma or GED required

• Ability to walk and stand for long periods of time, as well as bend and climb stairs throughout shifts

• Days
• Evenings
• Holidays
• Weekends
• M‑F

Source:
Hospitality Online