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SaaS Customer Success Specialist — Onboarding & Adoption
Job in
Lyndhurst, Augusta County, Virginia, 22952, USA
Listed on 2026-01-27
Listing for:
Innovative Refrigeration Systems, Inc.
Full Time
position Listed on 2026-01-27
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM
Job Description & How to Apply Below
A leading industrial refrigeration provider in Lyndhurst, VA seeks a Customer Success Representative to ensure effective onboarding and support for customers using SaaS products. Key responsibilities include managing customer relationships, conducting training sessions, and analyzing engagement metrics. Ideal candidates have 2+ years in customer service and excellent communication skills. The role offers competitive benefits including retirement plans, health insurance, and opportunities for advancement.
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