Relationship Banker or Senior Relationship Banker - Palmyra

Relationship Banker or Senior Relationship Banker - Palmyra

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

The Relationship Banker provides an industry‑leading client service experience in person and on the phone, developing and expanding both new and existing client relationships. The role also performs teller duties as needed and is cross‑trained to support branch operations.

• Exercise advanced proficiency with routine client maintenance requests, problem resolution, and advanced sales functions regarding deposit, credit, convenience, and other product and service lines.
• Contribute to meeting or exceeding client service and branch sales targets by offering products and services focused on building, expanding, and retaining relationships.
• Support team sales by conducting consultative conversations and referring complex client needs or financial goals to internal specialists.
• Participate fully in all components of the established Truist Retail Community Bank Leadership Routines.
• Commit to advancing individual knowledge of sales techniques and product knowledge through meetings, training, and web‑based learning.
• Advise on consumer lending options and manage loan applications.
• Adhere to internal controls, operational procedures, and risk management policies, staying informed of policy changes for compliance.
• Ensure a consistent client service experience by greeting clients, conducting transactions, and discovering client needs; may include handling teller transactions.

• High school diploma or equivalent education.
• At least 2 years of client sales and service experience.
• Experience with sourcing, prospecting, and building client relationships.
• Excellent interpersonal and communication skills.
• Proficiency in basic computer applications (Microsoft Office).
• Must be SAFE (Mortgage Licensing Act) compliant within 30 days of employment, including NMLS registration and background checks.
• Strong multitasking ability under time constraints.
• Willingness to travel as required for temporary staffing needs.
• Availability to work weekends, extended hours, occasional travel, and overnight shifts.

• Associate’s degree or higher.
• Ability to handle multiple priorities under time constraints.
• Excellent verbal and written communication skills.
• Professional service orientation.
• Experience selling deposit, credit, and retirement products to consumer and small business clients.
• Track record of meeting or exceeding sales goals.
• General understanding of bank operations, policies, and procedures.

All regular teammates working 20+ hours per week are eligible for benefits, including medical, dental, vision, life insurance, disability, tax‑preferred savings accounts, a 401(k) plan, 10 days of vacation, 10 sick days, and paid holidays. Additional benefits may apply based on division.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected classification. Truist is a Drug‑Free Workplace. EEO is the Law. IER Right to Work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.