Facilities Coordinator

Location: Richmond

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

The Facilities Coordinator position serves as the operational backbone for facility management, responsible for systems administration of maintenance management systems, vendor coordination, and ensuring seamless day-to-day facility operations. This role leads small to medium facilities improvement and refresh projects while maintaining exceptional customer service standards. As a key member of JLL's facility management team, you'll combine tactical operational expertise with creative problem-solving to maintain beautiful, functional spaces that support our clients' business objectives.

This position requires a self-starter who thrives under pressure and takes pride in delivering outstanding facility experiences through meticulous attention to detail and proactive service delivery.

What your day-to-day will look like:

* Oversee daily work order review, follow-up, and management to ensure successful service delivery and exceptional customer experience

* Schedule and manage vendor performance for all preventative and recurring maintenance activities across assigned properties

* Respond to reactive maintenance and repair requirements in a timely manner while maintaining clear communication with all stakeholders

* Manage Corrigo work order system processes, data continuity, and system configuration to meet internal and client objectives

* Execute and document preventative maintenance processes while maintaining detailed databases of operations, equipment, and procedures

* Process facilities-related invoices, track expenditures, and assist with quarterly facilities budgets to ensure financial accuracy

* Develop and maintain positive relationships with building management, engineers, service providers, and cross-functional teams

Required Qualifications:

* 2-3 years of experience in facilities operations or similar field with proven track record

* Demonstrated project management experience with strong prioritization and multitasking abilities

* Superior customer service skills with strong orientation toward exceptional client experience delivery

* Proven vendor management capabilities with ability to coordinate multiple service providers effectively

* Experience using facilities ticketing tools and maintenance management systems

* Strong written, verbal, and interpersonal communication skills with professional demeanor under pressure

* Ability to work independently without direct supervision while maintaining attention to detail

Preferred Qualifications:

* Experience with Corrigo or similar CMMS (Computerized Maintenance Management System) platforms

* General computer proficiency with Google Suite and Excel knowledge

* Capability of customizing administrative reports and supporting account reporting requirements

* Cross-functional experience in office operations including logistics, purchasing, events, and programs

* Flexible schedule availability for occasional weekend, evening, or emergency facility coverage

* Experience with facilities budgeting and financial tracking processes

* Background in small facilities refurbishment and improvement project coordination

Location:

On-site

Work Shift:

Standard business hours

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without employer sponsorship.

Location:

On-site
-Richmond, VA

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:

* 401(k) plan with matching company contributions

* Comprehensive Medical, Dental & Vision Care

* Paid parental leave at 100% of salary

* Paid Time Off and Company Holidays

* Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL…