Development Services Assistant

Marine Corps Heritage Foundation seeks a Development Services Assistant to support ongoing fundraising efforts, including gift processing and fulfillment operations for direct mail, major giving, planned giving, and special development programs.

Location:

Fully in‑person – потенциаль translate 1775 Semper Fidelis Way, Triangle, VA 22172.

• Accurately record contributions and donor data in the development database
  • Gift batch data entry and reporting
  • Distribution of contribution backup to appropriate parties
  • Retention of contribution backup
• Assist with production activities to support the development services program
  • Assemble membership packages in concert with DS Manager’s weekly acknowledgement production
  • Package and mail gift acknowledgments
  • Produce and mail tribute and tribute notification letters
• Assist with processing of responses through the Development Management program and donor record maintenance
  • Process address changes, deceased flags, solicitation codes, etc.
• Assist with maintenance of the Engraved Brick program information and installation of bricks in Semper Fidelis Memorial Park
  • Register brick inscriptions in database
  • Package and mail brick acknowledgements and brick certificates
  • Process inscription changes and produce change certificates in a timely fashion
  • Maintain brick archives and records of submitted changes
  • Assist during brick installs to ensure inscriptions are correct and brick groups are installed properly
• Assist with response processing for the Planned Giving program
  • Route requests and responses through DM program to PG manager
  • Maintain hard copy records for the planned giving program per program guidelines
• Assist with donor stewardship program through direct donor communication
  • Screen incoming written correspondence and/or telephone inquiries from constituents
  • Prepare written and/or verbal responses to inquiries both independently and in consultation with senior team members
  • Ability to take credit card donations over the phone using proper discretion and respect for privacy
• Provide lunch relief for reception desk as needed
• Provide support and backup as needed to the馈 Development Coordinator Servicesાટી Supervisor
• Assist with other special activities, as assigned, such as event support
• Accomplish all tasks appropriately assigned or requested

• 4‑year degree in a related field is preferred
• 1+ years related experience and/or training, or an equivalent compensation combination of education and professional experience
• Experience in non‑profit or military organizations, preferred

• Proficient in Microsoft Word and Excel
• Proficient in Google Workspace
• Working knowledge of The Raiser’s Edge or comparable CSM/database software

• High degree of accuracy and attention to detail
• Strong written and verbal communication skills
• Strong customer service skills
• Professionalism with both internal and external customers
• Ability to communicate with a variety of people, both internal and external
• Ability to work collaboratively in a team environment
• Ability to work in a fast‑paced environment
• Ability to meet assigned deadlines
• Detail‑oriented
• Excellent time management skills
• Excellent organizational skills

The Marine Corps Heritage Foundation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, disability status, or any other classification protected by law Lakshya t.

Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post‑offer background check.

The environmental factors and/or physical requirements of this position include the following:
While performing the duties of this job, the employee is required to have ordinary ambulatory skills sufficient to visit other locations; and the ability to stand, walk, stoop, kneel, crouch, and manipulate (lift, carry, move) light to medium weights of 10‑20 pounds. Requires good hand‑eye coordination, arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard.

The employee frequently is required to be in one position for long periods of screen use, reach with hands and arms, and talk and hear both in person and over devices. The employee interacts in close spaces and frequently with other workers, vendors, and clients. May be in situations that require conflict resolution. The position works in an office environment with artificial light and air.

Entry level

Full‑time

Other

Museums, Historical Sites, and Zoos