Client Service Professional - Seasonal

Client Service Professional - Seasonal

Join H&R Block as a seasonal Client Service Professional/Receptionist to focus on wow clients now and in the future.

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We foster a high‑performing, connected culture where everyone feels like they belong.

Helping others is what we do best here, and you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year.

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients as they wish
• Assist in ensuring all client needs are met during service, whether in person, over the phone, or virtually
• Maintain office cleanliness and organize resources with team members
• Other duties as assigned
• Experience working in a fast‑paced environment
• Previous experience in a customer service environment
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficiency with Microsoft Office

• Employee Assistance Program with Health Advocate
• Well‑being program, Better You
• Neurodiversity and caregiver support
• Variety of discounts on everyday items and services
• Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (eligible with additional requirements)
• Comprehensive benefits – review all available options

H&R Block is committed to building a connected culture where trust, care, and connections guide us. You will work in an environment recognized worldwide on Best Companies lists, supported by colleagues who grow and support each other.

We are an equal‑opportunity employer welcoming diversity in all its forms. We celebrate a workforce that reflects the communities we serve.

• Seniority Level: Not Applicable
• Employment Type:
  
  Full‑time
• Job Function:
  Other
• Industry: Retail

Refer a friend; referrals increase your chances of interviewing at H&R Block by 2×.