Family Services Assistant

Requisition :

48523

Work Location:

Human Services - Virginia Beach Blvd offices

Pay Range:

G.17, $38,584.00 - $59,820.80

Starting Salary:

Minimum of the Pay Range

Work Schedule:

Monday through Friday, 8 a.m. to 5 p.m.

Part Time Hours/Wk:

Job Open Date:

2/26/26

Final date to receive applications:

3/12/26

Job Duties:

The City of Virginia Beach Department of Human Services is seeking to hire an experienced Family Service Assistant (FSA). This candidate will provide administrative, clerical and direct service support to internal staff as well as children and families involved with Child Welfare. FSAs assist with scheduling and supervising of family time visitation, provide transportation to children and families, supervise children, conduct safety home visits, monthly visits and well-child visits, note taking and Family Partnership scribe duties, provide notary services for families as well as other duties as needed to provide support to staff and the families served.

Duties:

• Engage clients in the community in a variety of settings to include family homes, schools, and hospitals.
• Document client contacts and interaction in a variety of digital case management applications
• Consult with supervisory team members, and city attorneys regarding the safety, wellbeing, and permanency of children.
• Assess child safety and risk utilizing a variety of structured decision-making tools, interviews, and observations.
• Family time/visitation supervision, observation, coaching, and support.
• Well child direct face-to-face contact
• Home safety/environment checks
• Transportation to and from medical appointments, court appearances, scheduled
  appointments, visitations, etc. for child welfare clients.
• School transports
• Supervision of minor children during case planning meetings, court appearances, therapy appointments.
• Shopping for foster children in non-foster home settings
• Food Basket deliveries

The City offers agenerous benefits package such ashealth, dental and life insurance, retirement, and savings plans. Other key benefits include:

• Maternity/paternity and parental leave
• Holidays and Paid Leave
• Tuition Reimbursement
• Employee Assistant Program
• Professional Development

Official City Job Description:

(Use the "Apply for this Job" box below).-depa

Working Conditions:

https://working condition
- Minimum Requirements:

MINIMUMS:
Requires any combination of education (above the high school level) and/or experience equivalent to four (4) years in a human services field (social work, guidance and counseling, family and child development, psychology or sociology) utilizing the required knowledge, skills and abilities. Must have, or obtain, a current and valid Virginia or North Carolina driver's license in accordance with Virginia or North Carolina DMV driver's license eligibility requirements.

SPECIAL REQUIREMENTS:
All employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Additional Requirements:

DMV Transcript:
Required
CDL:
Not Required
DOT History:
Not Required
CPS Check:
Required
Physical:
Not Required
Respirator:
Not Required
Polygraph Review:
Not Required
Psychological Screening:
Not Required

Attachments

Required:

Resume

Preferences:

BSW or equivalent years of related experience.
One (1) or more years of Human Services experience.
Experience in Child Welfare.
Crisis Intervention Experience.
Case Documentation Experience.
Computer experience/Microsoft Office Experience

Special Instructions:

• Please complete the application in its entirety and include your resume if required by the posting.
• Your responses to any "Supplemental Questions", if attached to this requisition, must be supported by the information you provide on your application and/or resume; or otherwise demonstrated during the hiring process.
• You will not be able to access the details of this job ad once the closing date has passed. If you would like to retain this information, please take a screen shot or print using your browser's printing capability.

VRS Contribution: All full-time employees are required to contribute 5% of annual salary toward their retirement account; in accordance with VRS retirement provisions. This will be handled through a pre-tax payroll deduction.

Drug Free Workplace: The City of Virginia Beach maintains a drug free workplace.