Dermatology Senior Health and Science Specialist - Woodbridge, MD

Role Summary

The Dermatology Health & Science Specialist is responsible for launching new products, deciding upon best strategies to manage business relationships, understanding formulary access, and engaging in product promotion within assigned accounts. The role includes sales efforts and relationship development with assigned customers and accounts, including Therapeutic Area Specialists and Key Opinion Leaders (KOLs). The specialist should possess customer, market and business acumen with strong product and disease state knowledge, demonstrate sales, promotional and strategic business development skills, and engage in customer engagement in both virtual and in-person settings while working remotely with cross-functional internal teams to address customer needs and deliver Pfizer objectives.

• Identify and implement efficient virtual/in-person engagement strategies by customer to maximize effectiveness and impact; develop and adapt business and territory call plans based on opportunities and insights.
• Build rapport and relationships with customers across virtual and face-to-face environments; maintain a methodical approach toward call objectives with clear next steps and documentation; utilize digital tools and adapt to new tools for successful engagement; leverage analytics for insights and next best action plans.
• Deliver relevant, targeted messaging using approved materials to drive product demand and leverage account priorities to achieve positive business outcomes; provide insights for new product messaging and resources.
• Educate providers on unbranded and branded product value propositions using disease state information, as applicable.
• Coordinate with HCPs and office staff to plan engagements in multiple formats (virtual and in-person).
• Strategically deploy Pfizer resources to support providers and patient needs; integrate guidance from management and cross-functional teams into pre-call planning; optimize call environment across multiple locations; plan day-to-day work with schedules; collaborate with CF colleagues and Pfizer Connect team members.
• Support patient access by providing information on reimbursement, PAP, hub programs, and co-pay resources.
• Present terms of sale or contract terms where appropriate; answer on-label questions; introduce customers to Pfizer on-demand content portals as applicable.
• Collaborate with cross-functional colleagues (Field Medical, Reimbursement, Key Account Management) to address inquiries; use triage protocols and digital apps to connect with SMEs.
• Use calendaring tools and leadership goals to address customer priorities; share customer insights with leadership to improve modeling.

• Required:
  
  Bachelor’s Degree
• Required:
  
  Minimum of 3 years of pharmaceutical/biotech or medical marketing/promotional/sales experience, with leadership across peer groups in a specialized market with third-party reimbursement; OR an associate’s degree with 8+ years of experience; OR a high school diploma with 10+ years of relevant experience.
• Required:
  
  History of marketing, promotional or sales success, strong territory management, outstanding communications, teamwork, leadership, and accountability.
• Required:
  
  Must live within 50 miles of the territory; valid US driver’s license and driving record compliant with company standards. DUI/DWI or other impaired driving citations in the past 7 years disqualify.

• 3–5 years specialty marketing/promotional/sales experience
• Strong knowledge of disease states, therapeutic areas, and products
• Deep knowledge of applicable customers and markets (prescribers/HCPs/institutions/organizations)
• Strategic account marketing, promotional, sales and management skills
• Superior marketing, promotional, sales, technical and relationship-building skills
• Track record of assessing account needs and bringing relevant information and resources to drive performance
• Strong business acumen, problem solving, strategic thinking, data analytics and project management skills; excellent planning and prioritization
• Ability to engage and support customers throughout the marketing, promotional and sales process; excellent…