Membership Sales Manager

Kid Strong helps parents build stronger, smarter, more athletic kids. We are a milestone accelerator for kids walking through 11 years old, helping parents discover their child’s superpowers and build future-ready kids who are confident making friends and raising their hands high in the classroom.

Benefits

• Bonus based on performance
• Flexible schedule
• Free uniforms
• Opportunity for advancement

Kid Strong Virginia Beach is rapidly growing and we're looking for a talented, enthusiastic Sales Manager to lead our location. As the Sales Manager, you will be responsible for providing daily sales from leads for the Center.

Open Position & Schedule

We have an immediate need for a high-energy, hyper-organized, passionate Sales Manager. The Sales Manager must have a solid understanding of sales and a passion to drive growth for the center.

Sales Manager Responsibilities

• Driving membership sales through high-volume outbound phone calls on inbound leads
• Provides excellent leadership and management to create a positive, successful environment for staff and clients.
• Properly manages and exceeds all Kid Strong sales and operational budgets.
• Responsible for overseeing the sales process and systems.
• Works closely with the Kid Strong Director to ensure that the staff and Center are looked after.
• Builds and maintains Kid Strong class size through scheduling optimization.
• Models all Center activities through self-involvement (leading by example).
• Trains and mentors subordinates for ongoing success and future growth.
• Communicate with staff for all trials and anything they need to know about the members.
• Timely response and follow through with all Kid Strong corporate/owner requests and client and lead requests
• Enforces Kid Strong corporate policies, business practices, systems and processes.
• Ensures that all front desk systems are followed such as proper Member Check-In, telephone inquiries (general and sales related), guest registration, cash handling, delinquent account procedures, customer care calls, and change requests.
• Provides and maintains the highest level of customer service.
• Provides effective decision-making regarding customer service issues.

Job Qualifications

• Prior experience in outbound phone sales is strongly preferred (200+ calls/week is a typical outbound phone sales effort)
• Strong sales mentality and comfortability with outbound sales efforts
• Associate or bachelor's degree in business, education, or a related field.
• Must have the ability to work a flexible schedule, including at least 3 evenings per week and weekends.
• Be promotional-oriented and have the ability to schedule trials with a thorough vetting process.
• Understanding of all performance metrics (KPIs), revenue, etc.
• Excellent verbal and written communication skills.
• Entrepreneurial spirit with an open, participative leadership style and drive for excellence.
• Strong work ethic, integrity, and professional demeanor.
• Practical work experience using Microsoft Office products as well as G-Suite
• Fitness, retail, and/or hospitality industry experience preferred.
• Required to work at least three (3) weekday nights and at least one (1) weekend day

Ideal Experience

• Outbound phone sales experience: 2+ years
• Experience managing a CRM
• Customer Service: 2 years
• Required
  
  Shifts:
  
  Morning, Mid-Day, Evening, and Weekend

Compensation: $15.00 - $18.00 per hour, with bonuses paid on performance goals.

Kid Strong is a private child development training center focused on brain, physical & character development for ages walking through 11 years old. Kid Strong offers a science-based curriculum that is parent-focused and taught by professionals.

Our People

• Want to work with great people
• Want personal and professional growth
• Want to make an impact

EEO Statement

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee.