Sales Associate

Overview

About PHOENIX

PHOENIX Retail, LLC operates the Express and Bonobos brands worldwide. Express is a multichannel apparel brand focused on modern, confident, and effortless style for various occasions. Bonobos is a menswear brand known for exceptional fit and innovative retail models. Customers can shop at over 400 Express stores, 50 Bonobos Guide shops, and online at  and

About Express

Since 1980, Express has been dedicated to creating confidence and inspiring self-expression through modern, confident, and effortless style. The brand operates over 400 retail and outlet stores, an online store, and a mobile app.

Express is seeking a Retail Sales Associate to join our team.

The Sales Associate provides an excellent in-store shopping experience and assists with tasks such as stocking, cleaning, and folding merchandise.

• Maintain a clean and organized store environment to ensure safety and a welcoming atmosphere.
• Follow company policies to ensure safety for all staff and customers.
• Assist with product launches according to SOP.
• Provide a great customer experience and deliver on the customer experience model.
• Process transactions efficiently and accurately.
• Resolve customer issues positively and escalate when necessary, communicating all issues and resolutions to management.
• Promote credit and loyalty programs by explaining benefits and encouraging participation.
• Perform other duties as directed by your supervisor.

• High School diploma or equivalent.
• 0-2 years of relevant experience, minimum 6 months.
• Proficient with technology (iPad, registers).
• Availability for nights, weekends, and non-business hours.
• Physical requirements met.

• Previous retail experience preferred.
• Excellent customer service and communication skills.
• Ability to work well within a team.

PHOENIX offers benefits including:

• Medical, dental, vision, and pharmacy coverage.
• 401(k) and Roth 401(k) with company match.
• Merchandise discount.
• Paid Time Off.
• Parental leave.

Part-time associates may also access insurance options through LIG Solutions, paid sick leave, and participate in programs like Learn & Earn and voluntary benefits. Compensation depends on various factors including location, education, skills, and experience.

For more information on the California Consumer Privacy Act, .

PHOENIX is an equal opportunity employer and does not discriminate based on protected characteristics. We only hire individuals authorized to work in the U.S. and provide accommodations for disabilities. To request an accommodation, call or email A

Notification to Agencies: PHOENIX does not accept unsolicited resumes or calls from third-party recruiters without a signed agreement and HR approval.