Front of House ; Server, Bartender, Bar Back, Golf Services, Service Support

Responsibilities

• Greet and assist guests in a friendly and welcoming manner.
• Manage reservations, seating, and waitlist to optimize table turnover.
• Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.
• Greet and assist guests in a friendly and welcoming manner.
• Manage reservations, seating, and waitlist to optimize table turnover.
• Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.

Job Responsibilities

• Greet and assist guests in a friendly and welcoming manner.
• Manage reservations, seating, and waitlist to optimize table turnover.
• Coordinate with kitchen and service staff to ensure timely and accurate food and beverage delivery.

• Excellent interpersonal and customer service skills.
• Ability to multitask and remain calm under pressure in a fast-paced environment.
• Strong organizational skills with attention to detail.

• Keep the bar and storage areas clean and stocked by demonstrating outstanding energy, urgency and attention to detail

• Have knowledge of spirits/beer/wine, the ability to maintain an appealing and Guest-ready bar area and have outstanding service ability
• 1+ years of bartending experience strongly preferred

• We call our servers Bay Hosts because they host our Guests in the hitting bays
• Have knowledge of the menu and the ability to serve with outstanding attention to detail
• 1+ years of serving experience strongly preferred, not required

• Assist them in enjoying the fun and excitement of the game of Topgolf
• Use the game and bay assignment systems so Guests are quickly able to begin their games

• Keep bays and service areas cleared off and clean by demonstrating outstanding attention to detail
• Deliver cold, freshly poured drinks to Guests by demonstrating outstanding energy and urgency
• Deliver hot, freshly prepared food to Guests by demonstrating outstanding energy and urgency
• Must be 16 years or older
• Energy and enthusiasm
• Excellent communication, time management and organization skills
• Ability to work in a fast paced environment
• Ability to work on a team
• A high level of self-awareness, receptivity to change and integrity
• Ability to work in extreme weather conditions for extended periods of time
• Availability to work varied shifts, including evenings, weekends and holidays
• Ability to stand and walk for long periods of time including maneuvering up and down stairs
• Ability to obtain required licenses and certifications for your location
• Ability to lift items weighing up to 50 lb.
• Ability to stoop and bend

ADA

The above statements cover what are generally believed to be principal and essential functions of the job. Specific circumstances may allow or require some incumbents assigned to the job to perform a different combination of duties.

EEO Statement

Topgolf is a global sports and entertainment community and is committed to equal opportunity and is firmly committed to preventing discrimination and harassment, including sexual misconduct, based on legally protected diversity characteristics (such as race, color, religion, national origin, sex, age, disability, sexual orientation, gender identity or expression, family status, citizenship, genetic information and veteran status) in its application and hiring processes and in its employment decisions.

As an affirmative action employer, Topgolf also takes steps to prevent retaliation and to create a respectful, equitable and inclusive environment for our Guests, Associates, business partners, vendors, and the communities we serve.

Topgolf is an equal opportunity affirmative action employer and administers all personnel practices without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity or expression, marital status, veteran status, genetics or any other category protected under applicable law.

Topgolf Entertainment Group does not accept unsolicited agency resumes. Please do not forward unsolicited agency resumes to our website, employees or Human Resources. Topgolf will not pay fees for unsolicited agency resumes and will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of Topgolf Entertainment Group and will be processed accordingly without fee.

Topgolf participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.