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Hotel GM | Hilton Garden Inn VB Oceanfront
Job in
Virginia Beach, Virginia, 23450, USA
Listed on 2026-02-01
Listing for:
Shamin Hotels
Full Time
position Listed on 2026-02-01
Job specializations:
-
Management
Hotel Management, Operations Manager
Job Description & How to Apply Below
Branded Hotel | Shamin Hotels
Shamin Hotels is seeking an experienced General Manager to lead a Hilton Garden Inn property with a strong focus on brand execution, financial performance, and people leadership. This role requires a hands‑on, disciplined leader who understands that consistent results are driven by clear expectations, operational rigor, and ownership at every level.
Key Responsibilities- Brand & Operational Leadership
- Serve as the primary steward of the Hilton Garden Inn brand, ensuring consistent compliance with brand standards, quality audits, and operational expectations.
- Lead daily operations using Hilton PEP (Property Engagement Platform), including forecasting, inventory controls, reporting, and operational decision‑making.
- Maintain strong working knowledge of Hilton systems, tools, and performance metrics.
- Financial Ownership & Revenue Generation
- Own the hotel’s P&L performance, including labor management, expense controls, and profitability targets.
- Partner effectively with Sales, Revenue Management, and Regional leadership to drive RevPAR, ADR, and market share growth.
- Develop accurate budgets and forecasts; analyze variances and implement timely corrective actions.
- Maintain strong internal controls related to cash handling, purchasing, payroll, and inventory.
- Leadership & Associate Engagement
- Build, lead, and retain a high‑performing leadership team through clear expectations, coaching, and accountability.
- Foster a culture aligned with Shamin’s values of Teamwork, Ownership, and Passionate Service.
- Hold leaders accountable for associate engagement, training, performance management, and succession planning.
- Guest Experience & Risk Management
- Ensure consistent delivery of an exceptional guest experience through visible leadership and operational follow‑through.
- Actively manage guest recovery, service scores, and online reputation.
- Ensure compliance with safety, security, HR, and risk management standards.
- Brand audits passed without surprise.
- Strong associate retention and leadership bench strength.
- Proactive ownership of financial and operational performance.
- A hotel that operates with consistency, discipline, and pride.
Shamin Hotels offers competitive compensation, performance‑based incentives, and growth opportunities within a multi‑brand hospitality organization committed to developing strong, accountable leaders.
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