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Hotel GM | Hilton Garden Inn VB Oceanfront

Job in Virginia Beach, Virginia, 23450, USA
Listing for: Shamin Hotels
Full Time position
Listed on 2026-02-01
Job specializations:
  • Management
    Hotel Management, Operations Manager
Job Description & How to Apply Below

Branded Hotel | Shamin Hotels

Shamin Hotels is seeking an experienced General Manager to lead a Hilton Garden Inn property with a strong focus on brand execution, financial performance, and people leadership. This role requires a hands‑on, disciplined leader who understands that consistent results are driven by clear expectations, operational rigor, and ownership at every level.

Key Responsibilities
  • Brand & Operational Leadership
    • Serve as the primary steward of the Hilton Garden Inn brand, ensuring consistent compliance with brand standards, quality audits, and operational expectations.
    • Lead daily operations using Hilton PEP (Property Engagement Platform), including forecasting, inventory controls, reporting, and operational decision‑making.
    • Maintain strong working knowledge of Hilton systems, tools, and performance metrics.
  • Financial Ownership & Revenue Generation
    • Own the hotel’s P&L performance, including labor management, expense controls, and profitability targets.
    • Partner effectively with Sales, Revenue Management, and Regional leadership to drive RevPAR, ADR, and market share growth.
    • Develop accurate budgets and forecasts; analyze variances and implement timely corrective actions.
    • Maintain strong internal controls related to cash handling, purchasing, payroll, and inventory.
  • Leadership & Associate Engagement
    • Build, lead, and retain a high‑performing leadership team through clear expectations, coaching, and accountability.
    • Foster a culture aligned with Shamin’s values of Teamwork, Ownership, and Passionate Service.
    • Hold leaders accountable for associate engagement, training, performance management, and succession planning.
  • Guest Experience & Risk Management
    • Ensure consistent delivery of an exceptional guest experience through visible leadership and operational follow‑through.
    • Actively manage guest recovery, service scores, and online reputation.
    • Ensure compliance with safety, security, HR, and risk management standards.
What Success Looks Like
  • Brand audits passed without surprise.
  • Strong associate retention and leadership bench strength.
  • Proactive ownership of financial and operational performance.
  • A hotel that operates with consistency, discipline, and pride.

Shamin Hotels offers competitive compensation, performance‑based incentives, and growth opportunities within a multi‑brand hospitality organization committed to developing strong, accountable leaders.

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