Field Service​/Installation Technician

Position Summary

The Field Service/Installation Technician is a vital part of Benco Dental, providing hands‑on support to our customers. Service Technicians are independent, customer‑focused team players who offer solutions that extend beyond repairs and maintenance. Benco Dental offers career development, a strong sense of accomplishment, and a supportive culture.

• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years

• Computer proficiency, including knowledge of Windows‑based programs
• Organizational skills
• Exceptional communication skills

• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• HVAC

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

• High School Diploma or equivalent
• Valid driver’s license and clean driving record (Required)
• Technical training in the bio‑medical or electronics field (Preferred)
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily) and occasional use of power tools

Benco Dental is the largest privately owned, full‑service dental distributor in the United States, with more than 40,000 customers and over 1,500 associates. We provide a comprehensive suite of services, including office design, equipment repair, practice coaching, financing and project management, wealth management and dental‑specific technology solutions.

We are proud to be an equal opportunity and affirmative action employer.  to learn more about how we promote Equal Opportunity and Diversity and Inclusion at Benco.

* This position is a field‑based / territory‑based / virtually‑based / remote‑based position that does not require consistently reporting to a physical Benco location.