Training Specialist, Virginia

Training Specialist – Dollar Bank

Do you believe that people are the number one key to a successful company? Do you prioritize investing in others? Are you known for training and developing top talent? If so, this is the position for you. As a Training Specialist, you will design, deliver, and manage learning programs that support employee development and organizational goals in an entry‑level capacity.

• College degree (bachelor’s preferred in business administration, finance, education, or related field).
• Minimum of one year experience in training or educational processes, including developing, evaluating, and delivering training programs in a formal classroom or equivalent setting.
• Knowledge of bank processes, procedures, and services is strongly preferred.

• Positive, outgoing, and highly communicative with strong interpersonal skills.
• Proficiency in MS Office and database software.
• Ability to handle multiple tasks and meet deadlines.

• Assist in building the Dollar Bank brand by investing in employee development programs and helping employees acquire skills through engaging training sessions covering product knowledge, company policies, and service protocols.
• Create a values‑based culture by demonstrating the Bank’s Mission, Vision, and Values. Daily observable behaviors will be expected with all employees across the organization.
• Engage employees in training programs by utilizing adult learning methodologies, learning modalities, and visual design tools daily.
• Execute learning strategies to develop, manage, deliver, and maintain learning programs.
• Evaluate the effectiveness of learning programs through needs assessments, identifying performance gaps, learning needs, and skill development opportunities in the organization.
• Develop and track training data for employee development programs.
• Manage, coordinate, and deliver new hire orientation where the culture is further defined and expectations are clearly provided.
• All employees have the responsibility to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily. Compliance with regulatory laws and company procedures is required for all positions.