Lead Guest Service Representative

Benefits

• Employee discounts
• Flexible schedule
• Free uniforms

The Shift Lead is a key part of our bakery team, balancing hands-on tasks with some leadership responsibilities. You’ll help guide the team, uphold Nothing Bundt Cakes’ brand standards, and help create warm, joyful experiences for every guest.

• Lead and support team members during your shift.
• Decorate, frost, and prepare cakes to meet our quality and presentation standards.
• Deliver friendly, memorable guest experiences.
• Open and close the bakery following cash and operational procedures.
• Maintain clean, organized, and safe guest and work areas.

• Experience in food service, hospitality, or team leadership preferred.
• Strong communication, multitasking, and organizational skills.
• Ability to lift up to 50 lbs., stand for long periods, and work weekends/holidays.
• Dependable, positive, and guest-focused.

• Lead a fun, supportive team.
• Be part of a brand known for joy, quality, and celebrations.
• Help make every guest occasion special—one Bundt at a time.

Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law.

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