Marketing Outreach Director

Position Overview

The Marketing Outreach Director will be responsible for developing and maintaining referral relationships with:

• Hospitals
• Detox and residential programs
• Behavioral health providers
• Case managers
• Community agencies
• Sober living and housing providers

This position works closely with admissions, clinical leadership, and operations to support steady and ethical program growth.

• Build and maintain referral relationships throughout Hampton Roads
• Conduct in-person outreach and facility walk-throughs
• Schedule and attend meetings with referral partners
• Track referral sources and follow-ups
• Coordinate with admissions on intakes and placement needs
• Represent us at community events and provider meetings
• Maintain consistent weekly outreach activity and reporting
• Strengthen partnerships with housing and community resources
• Support census growth while maintaining compliance and ethical standards

• Minimum 2+ years experience in behavioral health or substance use outreach/marketing
• knowledge of IOP / PHP / SUD treatment levels
• Existing relationships in the Hampton Roads market strongly preferred
• Professional communication and follow-up skills
• Organized, accountable, and self-driven
• Comfortable working independently and in the field
• Valid driver's license and reliable transportation

• Prior work with treatment centers, detox, residential, or hospital systems
• Familiarity with Medicaid populations
• Knowledge of sober living and housing coordination
• CRM or referral tracking experience

• Performance bonuses available
• Mileage reimbursement
• Growth opportunity as the program expands

Full-time. Primarily field-based with some on-site presence. Flexible schedule based on outreach needs.