Administrative Associate

Overview

Sentara Independence Emergency Department is hiring a Full-time Administrative Associate. Hours/Shift: Full-time, Nights, working Tuesday, Wednesday, and Thursday from 4 p.m. to 4 a.m.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care. Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

• High School Grad or Equivalent Required.

• Excellent Time Management and Multi-tasking Skills
• Microsoft Office Knowledge, including Word and Excel
• Medical Office Experience

• One year of experience in a medical environment or;
• Completion of healthcare related certificate program or;
• Completion of higher level of education requirements or;
• Transferable skills, example: one year or more in a call center or customer service application program.

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its workforce. Diversity, inclusion, and belonging are guiding principles of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment.