Medical Receptionist

Overview

Are you a computer savvy, outgoing individual with the desire to work as a team and improve the lives of others? If so, the Administrative team at Atlantic Shores Retirement Community is anxious to meet you! We are searching for an additional team member who are highly skilled with a commitment to excellence.

Positive first impression is our top priority. As a Medical Receptionist, you will be the first point of contact for our company. This position offers administrative support across the organization. You will welcome residents and greet guests who visit our company. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls. To be successful in this position, you should have a pleasant personality, as this is also a customer service role.

You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking skills and experience working in a fast paced environment are essential for this position. This role may require working in shifts, so flexibility is a plus.

Earn a competitive hourly rate based on years of experience.

Monday - Friday 8:00AM - 5:00PM, with the possibility of rotating weekends (Sat/Sun hours are: 9AM - 5PM) as needed.

• Hourly employees:
  • 1.5x Holiday Pay
  • 1.5x Overtime Pay for every hour worked over 40 hours per week
• Full-time employees:
  • Generous PTO beginning with a maximum of 104 hours annually
  • Benefits:
    Medical, Dental, Vision, Life, STD/LTD, Supplemental:
    Accident/Cancer/Critical Illness, Legal Resources, and Identity Theft
  • Tuition reimbursement: up to $5,250 annually for qualifying coursework
• All employees:
  • 401k with company match
  • Educational Partnership Discounts:
    South University, ECPI, Regent University, St. Leo University, and Colorado Christian University
  • Referral Bonus for new employee referrals that join our team
  • Star Employee Recognition Program including monetary awards
    
    Employee Assistance Program (EAP)

The Medical Receptionist is responsible for acting in accordance with policies and procedures that are established and/or specific instructions from the Supervisor. This position is responsible for answering and transferring all calls in a courteous and professional manner, giving information, direction, and other appropriate assistance to residents, staff, and guests, and vendors, and performing a variety of clerical duties.

• High school graduate. Ability to communicate effectively in English.
• One year experience in a health care setting preferably in long term care.
• Requires good judgement to plan, perform and set-up sequences within standard procedures. Requires analysis of facts and information to take action following established guidelines.
• Demonstrated proficiency in basic computer skills (Microsoft Office: Teams, Outlook, and Excel) and the ability to learn new applications.
• Knowledge of medical terminology preferred.

Our vision at Atlantic Shores is "To be a neighborhood where people want to live and work." Located in Virginia Beach, we are an award‑winning continuing care retirement community serving ages 55 and up. We live our mission of being a welcoming neighborhood promoting active lifestyles in a community which ensures freedom, dignity, wellness, independence and security for all residents and staff.

• Service to others
• Culture of Trust/Honesty
• Leadership to Grow
• Loyalty

We are looking for people who have a heart full of compassion, people who are warm and kind. Here at Atlantic Shores, you will have the opportunity to make a wonderful difference in someone’s life every day. Employment with Atlantic Shores comes with great benefits - with the flexibility to choose the health and welfare plans to best meet your needs.