Intake Counselor
Job in
Virginia Beach, Virginia, 23450, USA
Listing for:
The Salvation Army USA
Full Time
position
Listed on 2026-01-29
Job specializations:
-
Healthcare
Healthcare Administration, Family Advocacy & Support Services, Community Health, Mental Health
Job Description & How to Apply Below
Intake Counselor Virginia Beach, VA 5560 VIRGINIA BEACH BLVD 23462, 5560 VIRGINIA BEACH BLVD, Virginia Beach, Virginia, United States of America Req #17318 Friday, September 30, 2022
The Salvation Army, an internationally recognized non-profit, faith-based organization, has a job opening for Intake
Counselor
.
We offer competitive benefits including Health, Dental, Vision, and Hearing Insurance plans;
Group Life Insurance;
Retirement Benefits;
Education Assistance; and Paid Vacation Days.
Job Summary
Conducts intake interviews and screening of applications to determine applicants' eligibility to enter the Adult Rehabilitation Centers programs; completes intake paperwork and prepares beneficiary records for file; ensures compliance with established program policies and procedures.Orients new beneficiaries to the program by explaining requirements, rules, and regulations, providing clothing and hair-cut slips, bed and work therapy assignments, and addressing other issues.Maintains chronological records of beneficiary activity and progress while enrolled in the program; tracks beneficiary attendance to ensure compliance with program requirements.Handles beneficiaries' personal information with strict confidentiality, sharing information only with individuals in a need-to-know position.Collects and records pertinent information about the applicant’s background and need for rehabilitation; confirms alcohol and drug tests to determine sobriety, as well as tuberculosis skin tests; confers with referral agencies and discusses applicant cases with supervisor/Administrator.Processes admitted applicants by orienting them to program services, explaining attendance requirements, obtaining necessary signatures, initiating case records, taking inventory of clothing and personal belongings, dispensing clothing requisitions, and arranging dormitory assignments.Inputs beneficiary information into the computer throughout the admission process; ensures the maintenance and security of all beneficiary files; files case records, records interview summaries, and verifies information.Assists in assigning work therapy assignments based on beneficiaries' skills and position vacancies within the Center.Serves as liaison to courts and outside agencies to refer beneficiaries to outside programs; confers with Probation/Parole Officers for on-site inspections and terms of probation/parole.Records and prepares statistical records reflecting the number of beneficiaries admitted to the Center and their participation in programs; ensures accuracy and completeness.Attends scheduled meetings as assigned.Maintains a positive work atmosphere by acting and communicating in a manner that fosters good relationships with customers, beneficiaries, co-workers, and management.Knowledge,
Skills and Abilities
Knowledge of the practices and principles of providing social service assistance to the public.Knowledge of general office practices and procedures.Knowledge of effective record-keeping practices and procedures.Ability to successfully interview beneficiaries to determine eligibility for admission.Ability to orient beneficiaries to the program requirements.Ability to prepare and maintain accurate beneficiary records.Ability to ensure the security and confidentiality of records.Ability to maintain a positive work atmosphere.Education and Experience
Two-year college or technical school degree in social work or a related field and two years of progressively responsible experience in social services or public assistance work, clerical work, or any equivalent combination of training and experience.
Licenses and Certifications
Valid State Driver’s License
Physical Requirements and Working Conditions
Ability to effectively listen and meet attendance requirements.Ability to read, write, and communicate effectively in English.Ability to type and keypunch information into a computer.Ability to sort and file documents alphabetically and numerically.Ability to operate general office equipment.Limited physical effort required associated with sitting, walking, standing, lifting, bending, reaching, twisting, pushing, pulling, and carrying light objects (less…
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