Planning Aide

The City of Virginia Beach is recruiting for a Planning Aide I to join the Permits & Inspections division of the Planning & Community Development Department. This position will join a team of frontline customer service experts managing the permitting process for a variety of different trades.

• Meet and greet homeowners, contractors, consultants, and staff in person at the Permits and Inspections front counter.
• Answer multiple phone lines having the ability to provide and interpret information regarding permitting inspection processes and procedures.
• Scan and upload applications, associated plans, and letters to permit files.
• Research information such as State Contractor and business license in compliance with permit issuance as allowed by the Virginia Uniform Statewide Building Code.
• Assist in gathering information for FOIA requests.
• Perform clerical and routine administrative work as assigned.
• Assists with other activities as assigned by the supervisor or division head.

The City offers a generous benefits package, which includes health, dental and life insurance, retirement and savings plans, maternity/paternity and parental leave, holidays and leave.