Refinance Processor

Company Description

Priority Title & Escrow is headquartered in Virginia Beach. Our experienced professionals take pride in delivering efficient, accurate, and market-priced real estate solutions. We are leading the settlement services industry across the country with our local expertise and national reach. Priority Title & Escrow blends the latest technology with local insight and nationwide expertise to produce settlement solutions our clients can count on.

Fast. Efficient. Accurate. Smart. Work with people who share your priorities – the best in the business – and gain an advantage over the competition. Become a part of Priority Title & Escrow’s Team today!

Refinance Processors are responsible for the coordination of the refinance closing. They need to communicate with all parties involved to provide excellent customer service and to facilitate a smooth and successful closing. They play a crucial role in the refinance process, working closely with lenders, borrowers, and other stakeholders to ensure timely and accurate completion of transactions. They are responsible for managing a pipeline of refinance transactions, coordinating with various parties, and ensuring compliance with all relevant regulations and internal policies.

• Respond to customer and client inquiries received via phone, fax or emails in a timely fashion in a professional, courteous, pleasant and personable manner.
• Review Title for any outstanding deeds of trusts, judgments, and liens.
• Obtain payoff information for all liens reported on the title binder, confirm what taxes are owed and run bankruptcy & patriot searches on all current owners and borrowers. Order any surveys needed.
• Prepare deeds, judgment affidavits, continuous marriage, estate docs, trust docs, any other documents needed for that particular file, making sure to meet the state specific requirements.
• Schedule closing with the borrowers and if the closing is taking place out of the area, locate and assign a notary using Snap Docs.
• Confirm file is balanced and the wire amount given by the lender is correct; make sure all invoices match checks before providing to post closing.
• Prepare closing packages (either by printing them or uploading them to the notary) for customer signature.
• Help post-closing with anything needed to record and disburse.
• If files are short and/or rejected processors to recover any monies owed and to correct any additional problems that may arise after closing.
• Processors are to maintain close relationships with all parties to continue with the growth of business including but not limited to:
  Agents, in office relationships, management, sales and overall personal growth.