Lead Certinia Financial Administrator

Lead Certinia Financial Administrator Job Overview & Responsibilities

The Lead Certinia Financial Administrator serves as the organization's expert on Certinia Billing Central and Revenue Management, acting as the technical lead for Quote-to-Cash and revenue operations within Salesforce and Certinia. This role partners closely with Finance, Accounting, Operations, and cross‑functional business units to optimize processes, reduce exceptions, improve data integrity, and scale financial operations as the company grows.

Responsibilities and Essential Duties:

• Serve as the subject matter expert for Certinia Billing Central, Revenue Management, and core Accounting modules.
• Lead the technical execution of end‑to‑end Quote‑to‑Cash operations within Salesforce and Certinia.
• Manage and optimize Certinia system functionality to ensure accurate and efficient billing, revenue recognition, and financial processes.
• Oversee daily billing and revenue operations to ensure timely, compliant, and accurate financial outcomes.
• Partner closely with Finance and Accounting to support month‑end close and ensure alignment between system activity and financial reporting.
• Maintain data integrity across Certinia, Salesforce, and all integrated financial and operational systems.
• Provide responsive user support and training to Finance, Accounting, Sales, and Operations teams.
• Develop and maintain dashboards and reporting that enhance visibility into billing, revenue, and operational performance.
• Document system configurations, workflows, and process changes to support continuity and compliance.
• Collaborate across departments to reduce exceptions, streamline workflows, and support scalable operational processes.
• Lead system enhancements, upgrades, and user acceptance testing activities.
• Maintain role‑based access controls and support audit and compliance requirements through accurate documentation and reporting.
• Conduct periodic reviews of system data and workflows to proactively identify and resolve issues.
• Drive automation and process improvements to reduce manual work and increase operational efficiency.
• Support and enhance integrations with financial and operational platforms such as Net Suite, Mule Soft, Avalara, and BI Tools.
• Drive continuous improvement by staying up‑to‑date on Certinia platform updates, Salesforce releases, and industry best practices.

Other Duties:

• Perform all other duties, as assigned.

Minimum

Education and Experience:

• Bachelor's degree in Accounting, Finance, Management Information Systems or related field and/or equivalent combination of education and/or experience.
• 7+ years' experience administering Certinia Billing, Revenue, or Accounting modules.
• Certinia Accounting System Administration Certification strongly preferred.
• Experience with Net Suite, Mule Soft, Avalara, and Tableau a plus.

Knowledge / Skills / Abilities (KSAs):

• Deep knowledge of Certinia Billing Central, Revenue Management, and core Accounting modules.
• Strong understanding of Quote‑to‑Cash processes and end‑to‑end revenue operations.
• Understanding of Salesforce configuration, data structures, and workflow behavior.
• Strong knowledge base of GAAP (Generally Accepted Accounting Principles) related to billing and revenue.
• Excellent understanding of Sales Force Doc Gen engines, Omni Studio and/or Conga.
• Excellent analytical thinking skills to solve complex system, data, and process issues with minimal oversight.
• Effective communication skills with both technical and non‑technical team members.
• Ability to collaborate cross‑functionally to resolve issues, improve processes, and support the organization.
• Ability to effectively manage multiple priorities in a fast‑paced, deadline‑driven environment.

As a federal government contractor and a recipient of federal funding, Mythics and Emergent is required to abide by the Drug‑Free Workplace Act, which requires Mythics and Emergent to provide a drug‑free workplace, among other obligations. As part of this effort, Mythics and Emergent requires pre‑employment drug tests for all candidates for employment. Please note that marijuana (including medical marijuana) is designated as a controlled substance…