Room Game Master

Benefits

• Employee discounts
• Flexible schedule
• Training & development

The Game Master is responsible for operating the game and enhancing the guest experience by providing excellent customer service.

This position is part time/on‑call.

• Greet guests in lobby
• Lead guests to game room and give verbal instructions
• Answer questions and provide clues to facilitate guest game experience
• Meet group after game has concluded to celebrate accomplishments
• Track operating statistics
• Reset game room for next group of guests
• Prepare waivers for guest to sign
• Answer phones and return voicemails
• Monitor retail purchases as directed by General Manager
• Book games

• Good grasp of technology - basic computer skills, email, etc.…
• Effective verbal and written communication skills
• Provide enthusiastic service for all guests
• Monitor guests activity and engage via computer screen up to 1 hour without distraction
• Must be able to understand and verbally articulate the meaning of Breakout and clearly explain each game room
  
  Need to be able to lift up to 30 lbs., reach, squat, kneel, and climb a ladder
• Requires sitting for extended periods at a time