Concierge Team Member; Part-Time

Job Category
:
Campus Operation & Maintenance

Requisition Number
: CONCI
001345

• Posted :
  January 9, 2026
• Part-Time

Showing 1 location

Location: 3100 Shore Drive Virginia Beach, VA
Reports to: General Services Operations Manager
FLSA: Non-Exempt (Hourly)
Schedule: Flexible Part-Time. Some weekend availability required.

About Us

Founded in 1982, Westminster-Canterbury on Chesapeake Bay is a not-for-profit, faith-based Life Plan Community. Located along the southern shore of Chesapeake Bay, our scenic, resort-style campus is home to a vibrant community of residents and staff who share a passion for service, joy, and well-being.

Our mission?
Enriching lives through the power of purpose, belonging, and wellness.

We live our values every day:

• Respect for every person
• Passion for what we do
• Professionalism in all we do

📝 Apply today and help us bring wellness, joy, and energy to the heart of our community!

• Desk Operations
  :
  When opening the Courtesy Desk and The Hoy Healthcare Welcome Center, your daily responsibilities will include compiling the Social Census and maintaining The Hoy Healthcare Welcome Center’s daily operations.
• Resident Leave of Absence Management
  :
  Maintain and input resident Leave of Absence information in the Google form, and you will be trained to use Point Click Care .
• Event & Trip Information
  :
  Provide team members with knowledge of daily events and scheduled trips, sourced from internal calendars and the Hub.
  Starfish Pointe Retail:
  Understand all tasks related to opening and closing the POS system, daily accounting, and deposits at Starfish Pointe.
• Issue Reporting
  :
  Assist residents in reporting housekeeping, maintenance, or IT issues, creating tickets in Worx Hub and the onsite Helpdesk.
• Retail Support
  :
  Help maintain and price merchandise at Starfish Pointe Retail. Work closely with your supervisor on any necessary items or requests.
• Mail and Packages
  :
  Process incoming and outgoing mail and packages through the in-house mail system, ensuring timely delivery.
• Guest Room Reservations
  :
  Process reservations for guest rooms and other amenities, ensuring smooth guest services.
• Dry Cleaning Services
  :
  Manage the pickup and delivery of dry cleaning services for residents.
• Concierge Services
  :
  Provide other personalized concierge services as requested by residents and team members.
• Special Projects
  :
  Assist with special projects as needed to support the team and the community.
• HIPAA Compliance
  :
  Ensure HIPAA compliance and the confidentiality of resident information.
• All other duties as assigned.

• Positive, friendly demeanor
• High standards for quality of service
• Ability to work in a fast-paced environment
• Ability to multi-task

• Must be able to lift up to 25 lbs.
• Capable of standing for extended periods of time.
• Able to walk and climb stairs as part of daily tasks.

• High School Diploma or GED
• Proficiency in Microsoft Office and Google applications
• Basic math/counting skills

• Experience with POS systems and handling cash sales preferred
• At least one year of experience in customer service, concierge service, or retail sales preferred
  COVID-19 Vaccinated. As of now, the 2025–2026 COVID‑19 vaccine formulation is being distributed to providers and pharmacies; however, it has not yet received official approval from the CDC. In Virginia, pharmacists may administer COVID‑19 vaccines under the Virginia Board of Pharmacy’s statewide protocols or with a direct order from a licensed medical provider. We encourage all new hires to consult with their healthcare provider regarding the most current vaccination recommendations.
  
  Please be aware that, depending on future CDC guidance or regulatory updates, we may require proof of the most recent COVID‑19 vaccination as part of our ongoing commitment to health and safety.
• Compensation: $18.17/hour
• Full-Time Employee (and eligible Part-Time Employee) Benefits Include:
• Life & Disability Insurance (Short- and Long-Term)
• Retirement Plan with Employer Match
• Paid Time Off (PTO) & 6 Paid Holidays (+ 2 Floating Holidays)
• Tuition Assistance + Scholarships for You & Your Family
• Employee Assistance Program (EAP)
• Legal/Identity Theft Protection Plans
• Team Member Discounts
• Career Growth & Leadership Development Opportunities

Employment with our organization is “at-will,” meaning that either the employee or the employer may terminate the employment relationship at any time, with or without notice, and for any reason not prohibited by law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.