Universal Banker - Vinton

Overview

Company: Truist Financial

Location: Vinton, VA

Employment Type: Full Time

Date Posted: 03/02/2026

Job Categories: Banking, Finance/Economics, Information Technology

Universal Banker - Vinton

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Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

• Provide timely and efficient completion of client transactions while maintaining accurate records and proper handling of all monies assigned.
• Deliver superior quality service, identifying and understanding the clients  financial needs. Cross-trained to support sales and service activities, with a focus on assisting with outbound calling and supporting Integrated Relationship Management (IRM) activities.
• Educate clients on digital, self-service solutions including ATMs, Online and Mobile banking to make banking easier and enhance their service experience.
• Support team sales process by participating in client outreach through outbound calls, checking for client offers, and identifying client needs or opportunities by fulfilling the need or referring the client to the appropriate branch team members or specialist.
• Understand the importance of Integrated Relationship Management (IRM) to ensure Truist delivers tailored solutions for clients  needs.
• Participate in all components of the established Truist Retail Community Bank Leadership routines.
• Commit to advancing individual and product knowledge by attending sales, service and product knowledge meetings and all applicable training classes and web-based learning.
• Adhere to internal controls, operational procedures and risk management policies; stay informed of changes to ensure compliance with current guidelines.
• Serve as secondary contact for new account openings and problem resolution, offering applicable products and services to clients and prospects.

• Required Qualifications:
  • High school diploma or equivalent education
  • Two years of teller or cash handling or client service experience
  • Six months of client relationship building or sales experience
  • Excellent interpersonal and communication skills
  • Ability to master PC keyboard and software skills for branch automation
  • Ability to multi-task under time constraints
  • Proficiency in basic computer applications such as Microsoft Office
  • Ability to travel for temporary staffing needs as required
  • Ability to work weekends and/or extended hours with occasional travel and overnights
• Preferred Qualifications:
  • One year of client relationship building or sales experience
  • Knowledge of advanced or complex branch transactions, risk management and loss prevention
  • Experience with sourcing and prospecting for new clients and client relationship building
  • General understanding of bank operations, policies and procedures

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits. Truist offers medical, dental, vision, life insurance, disability, and retirement benefits. Details vary by position and division.

EEO Statement: Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

Contact Information: For application questions, please visit the Truist careers site.