Bilingual Patient Scheduler, Part Time

Job Details

Level: Experienced

Job Location:

Vineland, NJ

Position Type:
Part Time

Education Level: High School

Salary Range: $17.50 - $21.50 Hourly

Travel Percentage:
None

Job Shift: Day

Job Category:
Admin - Clerical

AMI is seeking a Bilingual (Spanish/English) Part time Patient Scheduler / Call Center Agent to join our growing Scheduling team! This position is a great opportunity to apply your customer service skills and make an impact on the patient experience.

Part time, 20+ hour per week positions at AMI are eligible for Paid Time Off (PTO), Paid Holidays, 401k & Profit Sharing. Health benefits are not currently extended with part time positions. Offered rates increase based on years of work experience.

The Patient Scheduler / Call Center Agent responsibilities include but are not limited to:

• Utilizing the computerized patient‑scheduling program to accurately schedule appointments for all requested outpatient exams;
• Provides timely, professional and courteous customer service to all patients calling to make appointments or to inquire about services;
• Provides patients with information required to ensure that appropriate preparation takes place before the diagnostic study; and makes certain that the patients are aware of the paperwork needed upon arrival at the office; and
• Performs all other duties as required and assigned.

The Part time, 20 hour per week position includes a work schedule of Monday & Wednesday, 7am-5:30pm, and every other Saturday, 8am-12pm. The position is based in the Vineland office location on Sherman Avenue. Schedules are subject to change based on department needs.

Candidates must have a High School Diploma or equivalent. Verbal and written Bilingual (Spanish/English) skills are required for this position. Qualified candidates have previous experience in a call center, medical office, or hospital environment. Must demonstrate excellent customer service practices and have the ability to work in a fast‑paced environment with minimal supervision. Intermediate computers skills are required for success in this position.

Candidates must have exceptional verbal communication skills with professional phone etiquette.

EOE