Business Systems Consultant

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Indiana Department of Transportation

The Indiana Department of Transportation (INDOT) provides a dynamic workplace that serves Indiana citizens, improves our state’s quality of life, and enhances its economic opportunity. INDOT has a number of innovative programs and projects, including Public-Private Partnerships, Green Initiatives, and cutting-edge uses of materials and assets. As part of the State of Indiana, INDOT offers a competitive total compensation package, as well as outstanding work/life balance.

Whether you are an established professional in the transportation field or just starting your career, INDOT has exciting and challenging opportunities for you.

Role Overview

This position primary location is 3650 South U.S. Highway 41, Vincennes, IN 47591. This is not a remote position.

Skills - Helpdesk IT experience

Salary Statement

The salary for this position traditionally starts at $61,022.00 but may be commensurate with education or work experience.

The essential functions of this role are as follows:

• Assists in the development of technical standards and policies.
• Recommends and facilitates quality improvement efforts.
• May train, guide, and advise lower-level Business Analysts.
• Formulates and defines system scopes and objectives through research and fact-finding combined with a basic understanding of user needs and business systems and industry best practices.
• Creates process change through the integration of new processes with existing ones and communication of changes to impacted Business Systems teams.
• Establishes and maintains strategic partnerships with assigned customers in order to help them meet their business and technical needs.
• Participates in the development of strategic plans based on customer needs.
• Analyzes business and user needs, document requirements, and devises new technical business system solutions or revises existing system logic difficulties as necessary.
• Develops or modifies moderately complex information or communication systems processes.
• Facilitates the delivery of technical business solutions and products.
• Manages the expectations of customers, peers, vendors, and management.
• Establishes contracts for the procurement of technical business solutions.

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours which may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

The ideal candidate in this role should minimally have either

• a Bachelor’s Degree and 1 year of experience, or
• an Associate’s degree with 2+ years of experience, or
• at least 3+ years of experience applying the below, outlined knowledge, skills, and abilities in a similar role.

Related certifications and coursework may be considered for education or experience.

• Advanced knowledge of the organization's business systems and commercial business applications.
• Advanced knowledge of technical problems and solutions as they relate to the current and future business environment.
• Considerable knowledge of project management theories and practices and the ability to apply that knowledge.
• Advanced knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Ability to comprehend and translate business systems or application requirements in a meaningful and functional manner.
• Ability to apply system development methodologies to oversee systems modifications and initiatives.
• Ability to use logic and critical thinking to address issues efficiently and effectively.
• Ability to adapt to new information and scenarios and understand the implications of those changes.
• Knowledge of fundamental concepts, system design, relationships between various elements of the overall solution.
• Familiarity with using and interpreting data structures and relationships.
• Ability to understand how change management methodology aligns with and enhances project management and implementation.
• Ability to lead, encourage and influence others to perform.
• Effectively communicate both orally and in writing.
• Able to perform essential functions with or without reasonable accommodation.