Process Support Lead; Printer Tech

Overview

A leader in technology and innovation, Southwire Company, LLC is one of North America’s largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, utility products, metal-clad cable, portable and electronic cord products, OEM wire products and engineered products. In addition, Southwire supplies assembled products, contractor equipment, electrical components, hand tools and jobsite power and lighting solutions.

The company also offers digital solutions including contractor planning and utility grid resiliency as well as field services including cable testing, rejuvenation and replacement to support our customers as a value-add partner. We are proud to offer competitive compensation, employee benefits, tuition reimbursement and unlimited growth opportunities. Our more than seven decades of progressive growth can be attributed to our determination to develop innovative systems and solutions, exercising environmental stewardship and enhancing the well-being of the communities in which we work and live.

How will you power what’s possible?

Villa Rica Plant

Mon–Fri 6:50am–3:00pm, but flexible to accommodate our team members

$35.11–$36.18

Under the direction of a supervisor, the Process Support Lead is responsible for troubleshooting, repairing, installing, adjusting, and relocating manufacturing printers. The role also includes maintaining printer-related inventory and completing operational reporting.

• Troubleshoot and repair printers (mechanical, component, and operational issues).
• Replace and adjust printer components as needed.
• Compile and manage printer work orders and documentation.
• Maintain inventory of ink, additives, and printer parts.
• Select and use proper tools/materials to complete tasks safely and efficiently.
• Perform tasks using guidance from supervisors, maintenance manuals, and operators.
• Complete required inspection reports, PM checklists, and maintenance forms if needed (digital or hard copy).
• Email required operational reports to applicable personnel.
• Maintain familiarity with maintenance procedures, equipment standards, and emergency equipment locations.
• Follow all safety procedures (training required).
• Maintain a clean and safe workspace, reporting accidents or unsafe conditions immediately.
• Train users on required operation, maintenance, and troubleshooting.
• Maintain required files, configurations, and printer operation.
• Perform other tasks as assigned by supervisor.

Summary Provide process support for manufacturing in an assigned area or areas within a facility. Responsibilities will include problem solving and special expertise in technical areas relating to any specific manufacturing process or multiple process as deemed appropriate. Additionally, this individual will work directly with operators, supervisors and plant leadership to assist. Assignments can be of a broad nature and require considerable judgment, ingenuity, and mechanical aptitude.

Typically, this position will require 80+ percent of duties to be on the production floor (non-office environment).

Description of Duties and Responsibilities Provide hands-on training for operators new to the company or those newly assigned. Provide hands-on assistance in trouble shooting and eliminating process issues. Provide hands-on assistance in support of day to day operations. Provide hands-on assistance in area of cost reduction - areas such as dimensional control, manufacturing methods, etc. Support Southwire’s Culture of Zero by demonstrating safe and quality conscious work habits.

Assist Leadership in identifying training needs of individuals in the assigned area. Actively participate in the DHP process and be capable of conducting huddles as needed. Coordinate with support staff to assist in resolving problems as needed. Must develop and demonstrate the ability to use lean tools from the Southwire Toolkit. Participate as needed in Lean activities, such as Kaizen events, Problem Solving events, SMED, VSM and others.

Must demonstrate the ability to…