Assistant Rental Manager

About Us

Indie Campers, the go-to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and customer-centric orientation, Indie Campers has developed a strong booking experience and high-quality road trips at affordable prices. With over one million nights rented through our travel platform, we have welcomed more than 300,000 travelers from 169 countries. We offer a comprehensive and expanding array of road trip possibilities: short-term RV rentals, long-term campervan subscriptions, and the possibility of buying one of our vehicles available for sale.

Rooted in a deep technological focus, our challenges are both exciting and demanding and require top talent and motivation to be successfully pursued. We are growing our team and looking for those interested in pursuing this dream with us and joining an ever-developing journey.

We re looking for travel enthusiasts with a passion for guest service for our depot in Villa Park - Chicago, ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to guarantee smooth operation of the depot.

• Handle incoming reservations, welcoming guests and taking care of check-ins and check-outs
• Take care of the fleet, logistics, and ensure campervans are maintained in top condition by monitoring maintenance and repair needs
• Assist in training, supervising, and coaching your team
• Booking activities control, manage stock, local suppliers and cleaning services
• Handle complaints, emergencies, and any local issues that may arise to ensure operations run smoothly
• Preparing and cleaning our campervans
• Assisting in reselling campervans, preparing and showing them to prospective buyers

• You are a travel enthusiast with experience in Tourism, Hospitality, Retail or Rent-a-car being desirable
• You have great communication skills and aptitude for direct contact with customers
• You have a valid driver s licence and feel confident enough to drive a campervan (mandatory)
• You re available to work weekends and national holidays
• You re a responsible person who takes their work seriously and can be relied upon
• You re well-organised and you re good at solving problems

• Being part of a young, fast-growing and innovative company where you make a difference
• Career development opportunities in Field Operations and transition opportunities to our Offices in Lisbon, Mexico City or Manila
• Continuous training and coaching to develop the skills that matter to you
• Compensation package that includes Performance and Referral Bonuses and a base pay between $21 to $23 per hour
• Free Road Trips, so you can experience Indie firsthand trips around Europe, North America and Oceania

Are you ready to Go Indie?