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Sales Associate - Guest Experience Specialist

Job in Villa Park, DuPage County, Illinois, 60181, USA
Listing for: Bob's Discount Furniture
Full Time position
Listed on 2026-01-06
Job specializations:
  • Retail
    Retail Sales, Customer Service Rep
  • Sales
    Retail Sales
Job Description & How to Apply Below

Retail Guest Experience Specialists

Full‑Time and Part‑Time Career Opportunities

Our Retail Guest Experience Specialists are a major driving factor behind Bob’s Discount Furniture’s success and expansive growth in the retail industry. At Bob’s you can expect an environment dedicated to your individual success and a rewarding career with room for professional advancement! As champions of the “Bob’s Way,” our Retail Guest Experience Specialists find satisfaction in assisting customers with their interior design needs, offering world‑class customer service with a low‑pressure, honest, gimmick‑free and enjoyable shopping experience.

Benefits

and Perks
  • A competitive hourly advance / draw versus commission pay structure with bonus potential.
  • National health, dental and vision coverage.
  • Basic life insurance with optional voluntary coverage.
  • 401(k) profit‑sharing plan – generous company match.
  • Paid personal/sick days.
  • Paid vacation, sick days, holidays and your birthday celebrated as a holiday.
  • Employee assistance program.
  • Employee discount.
  • Flexible retail schedule (weekends, evenings & holidays).
  • Pay advance through Bob’s Bail Out Program.
  • Unexpected expense assistance via Bob’s Helping Hand Program.
  • And much more.
Job Responsibilities
  • Greet and engage customers, uncovering their home‑furnishing needs and helping them bring their design vision to life.
  • Provide world‑class customer service and offer customers an unforgettable shopping experience.
  • Build rapport with clients, earning their business through exceptional product knowledge, strong interpersonal skills and excellent listening skills.
  • Develop and maintain a customer base through networking and follow‑up to ensure satisfaction before and after the sale.
  • Generate sales through a low‑pressure consultative approach.
Required Qualifications
  • Energetic, self‑motivated sales professional with exceptional interpersonal, listening and communication skills; bilingual a plus.
  • Ability to network and build relationships with customers.
  • Competitive, goal‑oriented nature with the ability to work well in a team environment.
  • Flexibility to work a 5‑day retail schedule that includes nights, weekends (Saturday and Sunday) and most holidays for full‑time, or a suitable part‑time schedule.
  • Basic computer skills.
  • Previous sales experience in a retail, commission‑based environment is a plus, but not required.
  • Strong organizational skills.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities

Pay: $15.00 – advance against commission.

It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status in accordance with federal, state or local law.

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Position Requirements
10+ Years work experience
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