Guest Advocate; Cashier or Front of Store Attendant​/Cart Attendant; T0957

Overview

Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T0957)  starting hourly rate is $17.00 USD per hour. The pay range is $17.00 USD - $25.50 USD per hour.

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture. Learn more about Target here.

Advocates of guest experience who welcome, thank, and exceed guest service expectations by focusing on guest interaction, loyalty enrollment and store cleanliness. Advocates of both in-store and digital services and solutions who are knowledgeable about capabilities and features that drive adoption, usage and ultimately guest loyalty. Empowered to make shopping quick and easy for guests at the check lanes, guest services, gift registry, pick-up and drive up while ensuring exceptional quality.

At Target, we believe in meaningful experiences for team members that help them build and develop skills for a career. The role of a Guest Advocate can provide you with the skills and experience of:

• Communicating and interacting with guests to build a welcoming guest experience
• Blending problem solving and decision making to positively impact the guest experience and resolve guest concerns
• Adapting to different guest interactions and situations
• Promoting and engaging around various benefits, offerings and services

• Demonstrate a service culture that prioritizes the guest service experience by delivering the service standard
• Create a welcoming experience by greeting guests as you complete daily tasks
• Engage with guests to help solve their specific needs
• Inform guests about current promos, store activities and events
• Be knowledgeable about tools, products, and services available in the total store and in your area to solve issues and improve the guest experience
• Inform guests about Target Loyalty programs and assist with application or sign-up as needed
• Scan and bag items efficiently, accurately and in compliance with safety standards and company best practices
• Work efficiently to minimize guest wait time while maintaining service and accuracy
• Explain how to use Target App features, including Wallet
• Know how to direct guests to Order Pick-Up, Drive Up and online ordering, and enroll/activate/use these features
• Handle returns following policy prompts and escalate to Leaders as needed
• Maintain a clean, clutter-free work area; manage unpurchased items and supplies
• Stock supplies during store hours while remaining available to guests
• Demonstrate ethical conduct, safety and compliance; work safely and report hazards
• Support guest services such as order pick up, Drive-Up orders and returns, maintaining compliance with laws
• All other duties based on business needs

This may be the right job for you if:

• You enjoy interacting and helping others, including guests and fellow team members
• You thrive in a fast-moving, highly active environment where teamwork, flexibility and problem solving are key
• You are open to a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)

Skills to start with include:

• Effective communication and attentive to guests’ needs
• Welcoming and helpful attitude toward guests and team members
• Attention to detail while prioritizing tasks
• Willingness to educate guests about products and services
• Ability to operate handheld scanners and other technology
• Ability to work independently and as part of a team
• Ability to stay focused in a fast-paced environment and manage multiple tasks

• Accurately handle checkout operations and support cash office tasks as needed
• Scan, move merchandise safely; capability to lift up to 10 pounds frequently and up to 44 pounds occasionally
• Flexible schedule (nights, weekends, holidays); reliable attendance
• Ability to remain mobile for the duration of a shift
• Ability to work in varying temperatures and conditions, including Drive-Up and carryout duties

Find competitive benefits from financial and education to well-being and beyond at

Benefits eligibility information:

Americans With Disabilities Act (ADA):
Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.acc

Applications for this role are accepted on an ongoing basis and there is no Final date to receive applications. Las solicitudes para este puesto se aceptan de forma continua y no hay fecha límite de solicitud.