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Secret-Cleared Service Desk Lead; Federal
Job in
Vienna, Fairfax County, Virginia, 22184, USA
Listed on 2026-02-11
Listing for:
ActioNet, Inc.
Full Time
position Listed on 2026-02-11
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
A leading IT Solutions Provider is seeking a Service Desk Lead with an active Secret clearance in Vienna, VA. The role requires overseeing daily operations, managing escalations, and ensuring compliance with service-level agreements. Candidates must have a Bachelor's degree and 5+ years of experience in IT service delivery or service desk operations. Strong skills in SLA management and ITIL processes are essential.
Join a company committed to exceptional service excellence and community support.
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