UX Design Strategist

Company Description

Join Oteemo and become part of a transformation powerhouse where innovation meets impact. We’re not just another consulting firm—we’re architects of digital evolution, blending cutting‑edge technical expertise with human‑centered design principles to create solutions that resonate. Our work spans Infrastructure, Software Development, Dev Sec Ops , Cybersecurity, Experience and Design, Organizational Change Management, and AI‑enabled solutions, but our approach is what truly sets us apart.

We measure success through tangible business outcomes, not billable hours. We foster a culture of continuous learning where your ideas can thrive and technical excellence is celebrated. Our collaborative global team works across borders and time zones, tackling complex challenges for both Commercial Enterprise and Federal Defense clients with equal passion and precision. At Oteemo, you’ll have the opportunity to work with emerging technologies and develop your skills alongside industry experts who are reshaping digital landscapes.

If you’re seeking a place where your technical prowess can drive meaningful change and where innovation isn’t just encouraged— it’s expected— Oteemo is your next career destination.

Our Sr. UX Design Strategists are responsible for leading engagements that deliver design solutions responsive to Business objectives/customer requirements, solving complex user experience challenges to improve overall service delivery and operational efficiency. The Sr. Designer is simultaneously a strong consultant and functional SME, serving as the voice of the customer/user to ensure users’ needs along the full product value chain are considered and accurately translated into designs that support longer‑term business success.

Designers must be able to develop and lead a comprehensive approach for user research and workflow analyses, data‑informed design proposals, and prototype and test designs for product teams and business process improvements. Our Designers work extremely closely with client stakeholders and Product Owners/Product Managers to strategize and develop solutions, irrespective of operating systems (including Windows, Web, Android, and iOS) or platform, that also achieve process efficiencies and cost savings.

• Works to understand core Business objectives to provide user‑centric solutions to advance service/product success.
• Participates in all aspects of the discovery process to understand: client mission and goals; stakeholders, users and their ecosystems; current state journeys; user segments; program and project objectives.
• Conducts user research to align the design approach for respective pain points and project objectives, using key artifacts (e.g., journey maps, service blueprints, ecosystem maps) to define, communicate, and develop a desired digital experience.
• Documents workflows and leads service blueprint development to reflect future‑state user processes; build solution based on redesigned workflows, synchronizing functional needs of multiple users.
• Build the information architecture for multiple functions, creating a solution for multiple workflows/applications to create a singular user experience and the ability of different functional users to contribute to different services.
• Understand and embrace the specifications and constraints of a given technology, platform and/or operational environment.
• Works to unify product and engineering personnel behind a product design that caters to target audiences; shapes product development with Product Manager, Product Owner, Lead Engineer/Developer and other key stakeholders; builds/contributes Roadmaps with extended team, serving as a user advocate.
• Conducts workshops and interviews to help frame pain points and opportunities, define insights, validate hypothesis, and create a compelling experience vision.
• Translates gathered requirements into innovative design solutions that optimize for accessibility, scalability, and performance.
• Excellent verbal and written communication skills with proven ability to present complex concepts in simple terms.
• Develop and maintain design systems…