Senior UX Designer

Role:

Senior UX Designer

Seek a senior UX designer that loves working with content management systems and all related – user experience research and making content easy to find and absorb. Ideal background is Edtech and/or content management system design.

The Create team is focused on building the tools, platforms, and systems that power assessment authoring  work supports the full assessment authoring ecosystem, including the creation, review, management, and lifecycle of test content and related data, used across Client programs and partners.

On the Create team, designers work closely with a large, highly skilled engineering organization and dedicated product partners. Designers are embedded within interdisciplinary product teams, collaborating daily with product managers, engineers, and program stakeholders to shape solutions from discovery through delivery.

We care deeply about understanding the needs, workflows, and constraints of our users, many of whom are expert practitioners working in complex, high-stakes environments. Curiosity, empathy, and collaboration are core to how we work, and user insight is foundational to our decision-making.

Our teams are primarily remote, with regular virtual collaboration and periodic in-person meetups in locations such as Reston, Virginia and New York City, as well as Client–hosted conferences.

If you enjoy working closely with engineers, tackling complex systems, and grounding design decisions in a deep understanding of users, you’ll be a strong fit for the Create team.

As a Senior UX Designer on the Create team, you will help shape the future of Client’s assessment authoring ecosystem. You’ll design tools that support educators, subject‑matter experts, reviewers, and operational teams as they create and manage high‑quality assessments.

In this role, you’ll work in an interdisciplinary environment where design, product, and engineering collaborate closely throughout the software development lifecycle. You’ll balance user needs, technical constraints, and business goals while advocating for usability, accessibility, and coherence across a growing platform.

This role emphasizes systems thinking, research‑driven design, and end‑to‑end ownership of the user experience from discovery and strategy through execution and delivery.

• Develop a deep understanding of users, their workflows, and their needs through research and ongoing partnership
• Identify target users and form hypotheses around user needs and behaviors
• Own and lead generative and evaluative research for your products
• Analyze business, technical, and operational requirements to inform design solutions
• Collect and synthesize multiple data sources (e.g., research, surveys, analytics, accessibility reviews)
• Facilitate synthesis and alignment sessions using agile and lean methodologies
• Create user journeys, service maps, and flows that capture current and future states
• Produce wireframes, interactive prototypes, visual designs, and detailed specifications
• Partner with Accessibility specialists to ensure inclusive, compliant experiences
• Present design concepts, rationale, and outcomes to product teams and stakeholders
• Conduct design handoffs to engineering using tools such as Figma
• Collaborate with other designers to align on shared patterns, systems, and standards

• Contribute to UX and product strategy across the assessment authoring ecosystem
• Help evolve shared patterns and systems to support consistency across tools and platforms
• Clearly document and communicate design decisions and tradeoffs
• Actively participate in agile ceremonies, advocating for user needs and design quality
• Champion a culture of user empathy, curiosity, and continuous learning
• Advocate for effective, lightweight design processes that work in an embedded model

• Independently manage priorities and scope across multiple initiatives
• Partner closely with product managers and engineers to ensure timely delivery
• Foster strong collaboration across disciplines to align outcomes with product goals and Client’s mission