Technical Product Analyst - IAM

Responsibilities

• Requirements gathering and documentation. Ability to analyze and manage business requirements through discussions, use cases and tools like Azure Dev Ops
• Risk Reduction:
  Capture business requirements working with end users/customers. Maintain exceptions/issues, submit Risk Assessments, while collaborating with Engineers to implement solutions
• Enhanced Security:
  Collaborate with stakeholders to develop and implement efficient IAM solutions, streamline access management processes and reduce administrative overhead
• Planning and Reporting:
  Assist with Agile/SAFe processes and ensure quarterly IAM objectives are met as part of the overall Mission Padlock program. Generate weekly/monthly/quarterly metrics across the IAM program

• Understanding of identity and access management principles such as Modern Authentication Methods, Least Privilege, and Privileged Access Management
• Elicit, research, analyze, and document functional, non‑functional, and data requirements utilizing various requirement analysis techniques including stakeholder interviews, requirements workshops, business process modeling, diagramming, use case analysis, data analysis, journey mapping, and prototyping
• Facilitate requirements discussions, present requirements and supporting material through alternative views, and continuously incorporate feedback into the product backlog
• Collaborate with vendors on the design, development, and delivery of new products and platforms
• Evaluate alternative solutions and processes as necessary
• Identify risks/issues and collaborate with the project/product team to mitigate
• Provide timely and concise communication of information to all appropriate internal and external stakeholders through a variety of communication channels
• Manage multiple priorities independently and/or in a team environment

• Bachelor's degree in Management Information Systems, Computer Science, Software Engineering, or other related field, or the equivalent combination of training, education, and experience
• 8+ years experience as an IAM Systems Analyst, Business Systems Analyst, Product Development Analyst, Business Technology Analyst, or other related role
• Knowledge and experience applying agile delivery methodologies and frameworks (e.g., SAFe, Scrum, Kanban) to deliver new products and capabilities
• Knowledge of software/system engineering best practices
• Effective planning, research, analytical, and problem‑solving skills
• Ability to effectively plan, organize, and prioritize multiple large, complex efforts
• Ability to communicate technical concepts to both technical and non‑technical stakeholders
• Ability to manage multiple priorities independently and/or in a team environment to achieve goals utilizing effective planning, organization, and time‑management skills
• Ability to resolve problems and identify root cause
• Effective interpersonal, verbal, and written communication skills
• Advanced skill in Microsoft Office application suite including Excel, PowerPoint, and Visio

• Experience with Financial Services industry applications, systems, standards, practices, and trends
• SAFe Agilist, Product Owner / Product Manager, Scrum Master, Lean Portfolio Management certification or other related SAFe certifications
• Certified Scrum Master (CSM), Dev Ops, Microsoft Azure, or other IT industry certifications
• Experience with Microsoft Azure Dev Ops

• Capture detailed stakeholder use cases, system requirements, and process flows specific to IAM components. Focus on identity lifecycle events like provisioning, authentication, password resets, and self‑service workflows

• Draft and assist architect and Engineer to create visual process models illustrating key workflows: provisioning, authentication (including SAML, OAuth2/OIDC), self‑service, and integrations with internal and external systems
• Diagrams should delineate decision points, exception pathways, and error handling routines

• Blueprint the consolidated architecture overview, data flows, attribute mappings, authentication protocols, and…