Insurance Verifier​/Financial Counselor - Admitting

Job Title

Insurance Verifier/Financial Counselor - Admitting

Desert Valley Hospital, Victorville, CA, United States

Desert Valley Hospital is an accredited 148-bed acute care hospital in Southern California. The hospital consistently ranks in the top 5% of more than 4,500 hospitals nationwide for clinical performance and has earned multiple quality award distinctions including the Patient Safety Excellence Award, Women’s Health Excellence Award, and Distinguished Hospital Clinical Excellence Award. Desert Valley Hospital, together with Desert Valley Medical Group, offers essential services to the community including heart care, emergency services, labor and delivery, and surgical services.

• Paid Time Off
• 401K retirement plan
• Medical, dental, and vision coverage
• Tuition reimbursement
• Many more voluntary benefit options

The Insurance Verifier/Financial Counselor determines patient liability based on benefits and advises patients of their financial responsibility prior to scheduled elective procedures. Verifies insurance eligibility and benefits for emergent and urgent admissions, procedures, or other services and ensures communication of patient responsibility. Updates demographic and insurance information in patient accounts, supports patient arrangements for responsibility, and screens and refers patients to state and county assistance programs, charity, or discounts as per facility policies.

Works closely with Case Management in securing Medicaid/medical treatment authorizations and communicates effectively in verbal, written, and telephone formats.

• Knowledge of standard insurance companies and verification requirements
• Well versed in authorization processes for all payers
• Ability to multi-task, prioritize needs to meet required timelines
• Analytical and problem‑solving skills
• Customer service experience required
• High School Graduate or GED Equivalent

Competitive compensation; a reasonable estimate for this role includes $21.00 per hour as a starting estimate, but final compensation will be determined at the time of selection.

Per Diem

Variable

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age, disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories.

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